Administrative Associate
4 days ago
About Us:
Erika Salter Law is committed to providing outstanding legal services in both immigration and criminal law. Our team is dedicated to creating a welcoming environment for clients while delivering exceptional support throughout their legal journey. We are currently seeking an Administrative Associate.
Position Overview:
The Associate will play a critical administrative role supporting the firm's mail operations and front desk coverage. This role ensures timely handling and distribution of incoming mail, supports coordination with attorneys, paralegals, and provides exceptional front-desk service. This position may also involve light legal administrative tasks under supervision.
Key Responsibilities
Mail Intake & Distribution
· Receive, open, stamp and sort incoming mail and packages in a timely and secure manner.
· Log mail from external sources into the firm's tracking system; assign mail to the appropriate department.
· Prepare and disseminate mail to the correct recipients daily; ensure confidential handling of sensitive documents.
· Coordinate services for outgoing mail, materials, and client documents.
· Maintain accurate mail registry and provide status updates to departments.
· Scan and upload documents to the firm's document management system as needed.
· Track and follow up on any undelivered or returned mail.
Reception Desk Backup
· Provide reliable coverage for the front desk when needed, including greeting clients, answering phones, and directing inquiries.
· Schedule appointments, manage the lobby area, and assist clients with check-in processes.
· Field general inquiries, route calls, take messages, and escalate to management.
· Maintain a professional, welcoming, and client-focused environment in person and on the phone.
· Support basic administrative tasks (printing, copying, scanning, faxing) as needed.
Qualifications
Required:
· Bilingual abilities (English and Spanish)
· High school diploma or equivalent; Associate degree or administrative certification preferred.
· 1–3 years of administrative or receptionist experience, preferably in a law firm or professional services environment.
· Excellent organizational skills with strong attention to detail.
· Strong written and verbal communication skills.
· Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and familiarity with document management systems.
· Ability to handle sensitive information with discretion and confidentiality.
· Reliable and punctual with a professional demeanor.
· Ability to multi-task, prioritize, and work effectively under pressure.
What We Offer
· Competitive salary and benefits package.
· Paid time off and holidays.
· Opportunity to grow within a dedicated immigration law practice.
If you are ready to make a meaningful impact in the legal field as an Administrative Associate, we invite you to apply and join our dedicated team
Job Type: Full-time
Pay: $ $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
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