Inside Sales Manager

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Job Title: Business Development Representative (BDR) Manager

Department: Sales / Inside Sales

Location: Boston, MA

Reports To: Director of Inside Sales, North America

Job Summary:

We are seeking a dynamic and results-driven Business Development Representative (BDR) Manager to lead and grow our BDR team. This individual will be responsible for building a high-performing team focused on pipeline generation, nurturing qualified leads, developing outbound campaigns, and supporting the overall sales strategy. The ideal candidate has a proven track record of managing outbound sales or lead generation teams and possesses strong coaching, analytical, and leadership skills.

Key Responsibilities:

• Team Leadership & Development
• Hire, train, and manage a team of BDRs, ensuring high performance and consistent achievement of KPIs.
• Conduct regular 1:1s, performance reviews, and ongoing coaching sessions.
• Foster a positive, goal-oriented team culture focused on collaboration and professional growth.
• Strategy & Execution
• Develop and execute inbound & outbound strategies in coordination with Vertical Sales, Product Sales, and marketing leadership to drive qualified leads and meetings for Account Executives (AEs).
• Set and track performance metrics such as outreach volume, conversion rates, pipeline contribution, and meeting targets.
• Implement and refine BDR processes and best practices to improve efficiency and effectiveness.
• Cross-Functional Collaboration
• Work closely with marketing to align on campaigns, messaging, and lead qualification.
• Collaborate with AEs and sales leadership to ensure seamless handoff of leads and consistent pipeline development.
• Provide feedback on market trends, campaign effectiveness, and prospect insights.
• Reporting & Analysis
• Monitor and analyze team performance using CRM and sales enablement tools.
• Deliver regular reports and insights to leadership on BDR team results and pipeline contribution.
• Identify areas for improvement and implement data-driven solutions.

Qualifications:

• 3- 5 years of experience in sales, business development, or lead generation.
• 1–2 years of experience managing a sales development or comparable industry
• Proven track record of meeting or exceeding pipeline generation goals.
• Strong understanding of outbound prospecting techniques, lead qualification, and sales cycles.
• Experience with Sales Tech Stack – Salesforce, Salesloft, Zoominfo, Linkedin Navigator…
• Excellent communication, leadership, and motivational skills.
• Highly organized, analytical, and data-driven.

Preferred Qualifications:

• Experience in Product Development Solutions
• Knowledge of modern sales methodologies (e.g., MEDDIC, SPIN, Challenger)
• Bachelor's degree in Business, Marketing, Communications, or related field

At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Life at PTC is about more than working with today's most cutting-edge technologies to transform the physical world. It's about showing up as you are and working alongside some of today's most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation, you'll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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