Engagement and Programs Manager

SPSC is located in the South Park Neighborhood Center, in the heart of South Park where we provide services in a historic brick fire station. SPSC works to support seniors as they explore healthy and active lives. Our participants are primarily of Asian and Hispanic descent, many are navigating language and cultural barriers, and most are living at, or below, the poverty line. 

SPSC is a vibrant place for community to gather, friends to be made, and culture to be celebrated. Our seniors gather to enjoy homemade meals, singing, dancing, exercise classes, education and learning opportunities, and specialized programming. As many of our seniors are living vulnerable lives, SPSC is also a place where they can receive social services support, medical access, and transportation resources.

SPSC partners with, and is funded by, King County and the City of Seattle as we work together to meet the needs of our community. SPSC has many affiliations and partnerships within the human services and non-profit sectors as we collaborate to bridge gaps in services, meet overlooked needs with the community, and grow aspects of equity and inclusion.

SPSC is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, gender, sexual orientation, gender identity and/or expression, or any other legally protected status. 

Position Summary

In partnership with the Executive Director, the Engagement and Programs Manager will advance SPSC's culturally inclusive meal and enrichment programming, lead a robust Volunteer Program, and manage one staff person.  The Engagement and Programs Manager will serve as a leader at SPSC, and will work collaboratively as a valued member of the Executive Director's Leadership Team focusing on strengthening institutional capacity and fulfilling the objectives of the organization's growth and evolution. 

The

Engagement and Programs Manager

will represent SPSC's

brand and interests,  internally and externally, while advancing the organization's presence and reputation within the community, demonstrating strategic thinking, creative problem-solving, discretion, and good judgment. 

This is an opportunity for an individual who is an ambitious leader ready to drive best practices and pursue innovative strategies to help move our mission and vision forward while providing

an inviting, safe, and inclusive place of belonging for those we serve.

Key Responsibilities

• Grow access to, and participation in, SPSC's culturally-relevant Congregate Meal programming. Collaboratively partner with the Operations Manager on the delivery of the Congregate Meal service and dining experience for our seniors.  Success will be achieved through proactive planning and organization,  strong servant leadership, and collaboration with fellow team members and volunteers.

• Advance fitness and enrichment activities at SPSC while increasing the active engagement of seniors: have full responsibility and oversight of  the delivery of  fitness classes, evening activities, clubs, field trips, and cultural celebratory events while incorporating new enrichment options.

• Manage full scope of volunteer programming: will include recruitment, onboarding, training, celebrating, and ensuring a fulfilling experience of our volunteers that furthers longevity and engagement with SPSC.

• Manage staff and volunteers, as they pertain to the Engagement and Program Manager role, by establishing a culture of open and honest communication, clear expectations, constructive feedback, proper training, and the opportunity for learning and growth.  For direct report staff, regular one:one meetings will be maintained to ensure effective communication, understanding, and encouragement, while supporting opportunities for professional growth.

• Grow engagement at SPSC: optimize the external presence of SPSC in order to increase the number of participants and volunteers at the Center; aspects of growth will come through building partnerships with fellow service providers, engagement with local faith organizations, participating in neighborhood gatherings and events, maximizing SPSC Marketing and Communications, and actively advocating for the SPSC Mission and the people we serve.

• Work collaboratively with the Executive Director to establish a strong social media strategy and presence for SPSC.

• Provide strong leadership through inter-team communication and cohesiveness, while sustaining a positive and strong org culture that attracts and retains staff, volunteers, and participants. Be an enthusiastic SPSC ambassador

• Pursue, and participate in, ongoing professional training for yourself and team to ensure growth and evolution within the workplace.

• Other duties as assigned.

Qualifications

• An associate degree in an affiliated field and/or a minimum of two years relevant work experience.

• Experience working with vulnerable populations, and a demonstrated ability to work with culturally diverse participants, staff, and communities.

• Must be highly motivated, goal-oriented, able to think strategically, able to set and stay on track with priorities, manage multiple and interdisciplinary projects, and maintain a high degree of professionalism and confidentiality.

• A high level of computer and technology literacy, including Google Suite, databases, YouTube, and social media platforms.

• Strong driving record with current Washington State driver license.

• Strong oral and written communication skills.

• CPR/First Aid/AED training and Food Handlers Permit (will be provided by SPSC)

• Manage sensitive matters effectively and with diplomacy, establishing a high degree of trust through personal integrity and the integrity of SPSC.

• Legally eligible for employment in the United States.

• Experience working with senior citizens and/or BIPOC communities preferred.

Reports To:

Executive Director

Location:

Required onsite Monday/Wednesday/Friday with remaining time virtual

Schedule:

Hourly, non-exempt, full-time
,

40-hour week; flexible and discretionary work schedule outside of program hours Mon/Wed/Fri 2:30pm-8:30pm

Rate of Pay:

$30 hourly,

$62,400 annual, plus annual bonus based on employee's and organizational performance

Benefits:

$500 monthly Medical Incentive stipend, staff meal when working onsite during meal programming, - work laptop and cell phone provided

Paid Sick Leave:

1 hour of sick leave accrued per 40 hours worked

Paid Vacation:

20 days annually, monthly accrual

Paid Holidays:

SPSC recognizes 13 holidays annually + paid time for Center closure the last week of each year

This is an at-will position.

Note: All employees are subject to an annual Criminal History Background Check and must complete a Criminal History Self-Disclosure Form.

Although all strong candidates will be considered, SPSC encourages people of color, people who speak multiple languages, and people with a lived immigration experience, to apply.  South Park Senior Citizens is a 501(c)3 organization.  We are committed to diversity, equity, inclusion, accessibility, racial and social justice. 

If interested in this position, please send your resume to