Special Education Onboarding Specialist

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Company Summary

Learning Network is a growing, innovative, and customer-centric educational technology company. We seek creative and tenacious individuals to help us drive success through service.

Service is very important to us. At Learning Network, you will be among people who care about their customers and colleagues. We prioritize service by ensuring the details are done and done well - every time. We make promises, and we keep those promises. We recognize that our customers and employees don't have to choose us. As such, service is embedded deep within our culture - and providing white-glove service is an expectation of every employee.

At Learning Network, you'll be a part of something special. You'll sleep better knowing you make a difference by bringing the most innovative education to thousands of students. You'll do this amongst a supportive community of people who care. In return, you'll care. You'll show you care by being teachable, doing your job well, and valuing the relationships with your colleagues. You'll achieve your goals and play nicely in the sandbox with others while doing it. We don't do drama, and neither should you.

Working at Learning Network isn't for everyone. But for those who choose to commit to hard work, service, students, and colleagues, it's an incredibly rewarding experience.

Position Summary

We have an immediate opening for an Onboarding Specialist in the Special Education department. In this role, you will be responsible for coordinating and processing intake documentation for students with IEPs, and collaborating with families, school staff, and external organizations to ensure students with IEPs are prepared for success.

To be successful, you'll need to be detail-oriented and initiative-taking. We need a broad thinker who can make suggestions, take constructive feedback with a good attitude and without pushback, and then go out and personally execute with diligence. We need a professional who has proven success in maintaining compliance within a highly regulated environment. If you enjoy ensuring every detail is accounted for to support student success, have experience working with IEPs, and possess exceptional written and verbal communication skills, we're probably a good fit.

This position is full time and work from home.

Job Duties

• Serve all stakeholders with integrity, humility, and joy while consistently modeling the importance of both task competency and relationships;
• Regularly participate in Company and school events, activities, and meetings with a smile and an infectious, great attitude;
• Review new student files for accuracy and completeness and coordinate with records team members to quickly ensure accurate and complete files;
• Manage student records, including and especially escalated record requests;
• Establish and maintain effective and timely communication (primarily verbal) with all new families within the the first two weeks of their child's special education programming start date;
• In alignment with company procedures, State, and Federal regulations, communicate and exercise discretion and judgment when conferring with parents during the transfer process regarding their rights, responsibilities, and other special education programming details in an online setting;
• Mentor new families for three to six months as they adjust to a new school environment;
• Exercise discretion and judgment when facilitating proper transfer of relationship, ownership, and information to special education caseload manager after initial onboarding period ending with completion of transfer process;
• Gather and utilize appropriate student data to inform special education decision making and processes;
• Schedule and facilitate transfer and initial special education meetings, ensuring accurate and high quality transfer and related documents within the first 30 days of student start date;
• Monitor and maintain impeccable student documents and files within company data systems, including IEPs, communications, education plans, and meeting documents;
• Monitor student/staff ratios and caseloads, and properly escalate issues to management;
• Liaise with parents and Special Education Documentation Analyst(s) to ensure accurate and appropriate student evaluations;
• Assists with departmental projects as directed; and
• All other duties as assigned.

Essential Knowledge, Skills, and Abilities

• Strong interpersonal skills with the demonstrated ability to consistently lead and serve others with humility, kindness, empathy, and joy;
• Advanced knowledge and understanding of the intricacies of IEPs and related Special Education laws and regulations;
• Excellent organizational and analytical skills;
• Adept in a fast-paced, high energy, team environment, capable of juggling multiple tasks;
• History of professional attention to detail, excellent time management skills and the ability to prioritize and attain required goals;
• Demonstrated success achieving performance metrics, taking initiative, working independently with minimal supervision, collaborating with a broader team, as well as building and nurturing effective relationships with colleagues; and
• Excellent communication skills, both written and verbal.

Qualifications

• Bachelor's degree in Special Education required; Master's degree in Special Education preferred;
• Ability to obtain Special Education licenses (or approved equivalent) in Colorado, Arizona, and Washington required; active Special Education licenses in Colorado, Arizona, and Washington preferred;
• Minimum of three (3) years of Special Education experience required, including two (2) years of experience writing and utilizing IEP documentation;
• Experience utilizing SPED/IEP related software programs (e.g., eIEPPro, Frontline, Enrich);
• Strong experience with Mac OS, Google Workspace, and Asana preferred;
• Private, distraction-free, professional remote work environment with high-speed internet; and
• Ability to pass required background checks.

Benefits

• Medical, dental, and vision employee coverage for as little as $1 each per month;
• Personal paid time off in addition to major holidays;
• Short-term disability insurance, long-term disability insurance, life insurance, and AD&D insurance are all 100% paid by the employer;
• 401(k) with the employer contributing a dollar-for-dollar match of employee contributions up to 5% of employee earnings

Job Type: Full-time

Pay: $50, $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Referral program

Application Question(s):

• Do you have a degree in Special Education?
• If you do not have a degree in Special Education, do you have a minimum of 24 credit hours in Special Education on your college transcripts?
• From what state do you hold your teaching certification?
• Are you able and willing to work Monday through Friday from 8:30am - 5:30pm Mountain Time (9:30am - 6:30pm Central time, 10:30am - 7:30pm Eastern Time)?
• What state do you live and plan to work from?
• Are you currently under a contract?
• When would you be available to start?
• Are you related to a current Learning Network employee or were you referred to Learning Network by a current employee? If yes, please list their name and relationship to you.
• Please list all state(s) where you currently hold or have previously held a professional license and in what name, if it differs from the name you have applied under?

Work Location: Remote