Technical Project Coordinator

2 weeks ago

Remote, Oregon, United States F8 Consulting Full time $50,000 - $55,000 per year

F8 Consulting is looking for a leadership-minded Project Coordinator to work collaboratively with our team on IT projects for our clients. Projects include SaaS rollouts, SharePoint migrations, VOIP phone rollouts, and HaaS and hardware rollouts. In this role, you will coordinate with all necessary stakeholders, team members, vendors and service providers, and ensure that the project is moving forward on time and on budget whilst balancing client expectations.

Main tasks of this role will be understanding product lines, producing timelines, coordinating communications, and conducting engaging live trainings on basic use. You will need to be highly organized, adaptable, and able to prioritize tasks while working independently and as part of team. Virtual presence and professional writing skills are MUSTs for success.

Description:

  • Serve as point of contact for various projects by taking ownership over top-to-bottom project communications using email and phone for timely completion
  • Work extensively with Engineering Team to plan and prepare for projects
  • Preventing scope creep by methodically documenting and tracking discussions both internally and client-facing to adhere to scope of work
  • Communicate with clients and make good decisions about customer service
  • Bridge the gap between client and engineering team to ensure scope of work results in operational reality for client
  • Coordinate and manage tasks and activities within various platforms used to manage projects (CRM, documentation platform, PowerBi, Canva)
  • Coordinate releases with all related parties (client project team, multiple internal departments, and vendors), send out routine progress reports, and noticing and correcting roadblocks to project completion
  • Compile data to complete various reporting deliverables
  • Train users on basic functionalities of products and demo new features
  • Update SOPs and make recommendations to upper management to for long-term reduction of inefficiencies

REQUIREMENTS

  • 4+ years of experience in project management methodologies (such as Agile, PMP), preferably in the IT-field (Infrastructure/Cloud Setup/Cloud Computing/Workplace/IT Strategy/Service Management)
  • Affinity for new technologies and their application
  • Demonstrated Proficiency in PowerBi, Excel, SharePoint and other Microsoft Office Suite products (Microsoft Teams, Project, Visio, etc)
  • Excellent communication skills in English, both verbal and written
  • Preferred: Hands-on experience in the conception and implementation of software and/or IT architectures, construction or operations
  • Preferred: Experience working for MSP or IT Support company

Job Type: Full-time

Base Pay: $50, $55,000.00 per year

Experience:

  • IT project management: 3 years (Required)
  • Power Bi: 1 year (Preferred)

Work Location: Remote

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