Assistant Clinical Manager Telemetry

To assist the Clinical Manager in providing administrative and clinical leadership. To serve as both a staff nurse and a unit leader. To help plan, coordinate, and manage personnel and resources to provide the highest quality patient care with trained, professional, and competent staff in the most cost-effective manner. To provide for the ongoing educational and professional development of staff. In conjunction with the manager, will collaborate with physicians and other health care disciplines to assure optimal patient care.

Major Responsibilities:

Performance of the principle duties and responsibilities of the RN position and serves as a role model for professional practice.

• Competent in the duties of a staff nurse.
• Performs the duties of the charge nurse.
• Educates and holds self and staff accountable for the nursing standards of practice and documentation.
• Models behaviors that demonstrate an environment of open communication and teamwork.
• Holds self and staff accountable for completion of mandatory employment requirements in collaboration with the Clinical Manager and APN/Educator

In collaboration with the clinical manager, manages patient care delivery to optimize patient outcomes, customer satisfaction, and resource management.

• Utilizes appropriate computer systems to effectively manage staffing, scheduling, payroll, supply management, and budget reports to optimize patient outcomes while maintaining judicious use of resources.
• Enforces policies and procedures to produce positive patient outcomes, delivers timely feedback, and utilizes the corrective action process as necessary.
• Provides support to staff as well as charge nurse
• Holds staff accountable for all initiatives that improve patient satisfaction, including hourly rounding and service recovery.
• Holds staff accountable for all initiatives that improve patient safety and health outcomes.
• Fosters a Shared Governance environment by supporting staff engagement via attendance at meetings or facilitating time for project work.

Promotion and support of an environment that is conducive to staff growth and development and autonomy.

• Promotes the STEPs program by identifying RN's who may be potential STEP's candidates and providing support to RN's who have applied for STEPs promotion, in collaboration with the Clinical Manager and APN/Educator.
• Responsible for the orientation for Charge Nurse.
• Demonstrates a proactive approach in addressing unit's shared governance structure.
• Promotes effective working relationships among team members, including facilitating discussion towards positive outcomes among individuals or the entire unit.
• Provides opportunities and encouragement for staff to recognize their peers.
• Organizes reward and recognition events for individual nurses or the entire unit.
• Periodically rounds on each staff member to informally gauge levels of associate satisfaction.
• Manages assigned projects in expected timeframe, and oversees and provides guidance to projects managed by unit staff, in collaboration with Clinical Manager and APN/Educator

Participates in developing the strategic plan, direction for the unit, and utilizes CQI techniques, in collaboration with the Clinical Manager and others.

• Ensures compliance with all regulatory agency standards (i.e. federal, state, Accrediting Organization, IDPH) and all hospital policies and procedures.
• Assists with achievement of KRA goals and established benchmarks, including NDNQI.
• Collaborates with physicians and residents to facilitate compliance with regulatory and documentation requirements.
• In the absence of the clinical manager, assumes the responsibility of the clinical manager role, in collaboration with the Nursing Director.
• Implement short and long term staffing plans to include position management and staff selection, in conjunction with the clinical manager.
• Conducts assigned performance reviews.
• Identifies opportunities to facilitate Evidence Based Practice.

Licensure:

• Nurse, Registered (RN)

Education/Experience Required:

• Bachelor's Degree in Nursing plus 3-4 years' clinical experience

Knowledge, Skills & Abilities Required:

• Strong clinical skills. Ability to communicate effectively and work cohesively with a diverse work group. Utilization of critical thinking in timely decision making.
• Current RN licensure in Illinois. Demonstrated leadership experience.