Customer Service Specialist

3 days ago

Remote, Oregon, United States At-Home Tutoring Services Full time $45,760 - $57,600 per year

Job Summary

We're looking for friendly, patient, and motivated individuals to join our team as Customer Service Specialists. In this role, you'll help customers by answering questions, providing helpful information, and ensuring they have a positive experience. No previous customer service experience is required — we provide full training, clear guidance, and ongoing support to help you feel confident in your role.

This is a great opportunity for anyone who enjoys helping others, communicating clearly, and working in a supportive environment. We welcome applicants from all backgrounds, including those new to the workforce or returning after time away. If you're dependable, positive, and eager to learn, we'd love to hear from you.

Responsibilities

  • Greet and assist customers in person, over the phone, or through email/chat
  • Listen to customer questions or concerns and provide clear, helpful answers
  • Use simple tools or systems to look up information (training provided)
  • Record basic customer details or interactions accurately
  • Follow company guidelines to resolve common issues
  • Communicate with team members or supervisors when additional support is needed
  • Maintain a friendly, professional, and respectful attitude
  • Help keep the work area clean, organized, and welcoming

Skills

  • Strong communication and active listening skills
  • Friendly, patient, and positive attitude
  • Ability to stay calm and supportive in different situations
  • Basic computer or smartphone comfort (training provided)
  • Good organization and attention to detail
  • Willingness to learn new tasks and follow clear instructions
  • Reliable and punctual work habits
  • Respect for diverse customers and team members

Job Types: Part-time, Contract

Pay: $ $22.00 per hour

Work Location: Remote

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