Site Reliability Engineer

Join CellPoint Digital: Shape the Future of Payments with Us

At CellPoint Digital, we're revolutionizing the way businesses in the air, travel, and hospitality sectors manage their payments.

With our Leading Payment Orchestration Platform, we're turning payments into a strategic advantage, helping clients optimize their payment experience to boost profits, maximize approvals, lower costs and take control of their payment, resulting in more money to the bottom line.

We believe payments should be astrategic asset, delivering financial, customer, and operational value. Our vision is to unify the payment ecosystem, opening up a world of opportunities for leading brands in the air, travel, and hospitality industries. We transform the payment supply chain from a cost center into aprofit engine, turning every transaction into an opportunity for growth and competitive advantage.

At our core, we're innovatorsand problem-solversunited by five key values: Mission First, Ownership, Trust & Transparency, Driven, and One Team. We're ambitious professionals who embrace accountability and transform payments together.

Our diverse community spans the globe, with hubs in Buenos Aires, Bogota, Copenhagen, Dallas, Dubai, London, Mexico, Miami, Pune, Singapore, and Sofia, along with remote team members worldwide. We celebrate the unique perspectives and experiences that make our team extraordinary.

Join us as a Site Reliability Engineer (SRE) on our mission to turn payments into possibilities

Site Reliability Engineer (SRE)

As an SRE at CellPoint Digital, you'll be a key player in ensuring our payment platform runs reliably, securely, and at scale—processing thousands of payments per second. Working closely with our Product, Development, and Architecture teams, you'll blend hands-on operational excellence with a software engineering mindset to drive automation, observability, and reliability across our global infrastructure.

Your Impact

Ensure the production environment runs smoothly, with a holistic view of system health.

Build software and systems to manage infrastructure and applications.

Drive improvements in reliability, quality, and delivery speed of our payment solutions.

Measure and optimize system performance, always looking to innovate and get ahead of customer needs.

Provide operational support and engineering expertise for large-scale, distributed systems.

Skills you will have fine-tuned:

Collaborating with Product, Development, and Architecture to define and share SLAs, and improve system reliability.

Partnering with our Release Manager to deploy and troubleshoot new versions of our platform and services.

Participating in an on-call (Grafana IRM) rotation to respond to incidents impacting availability and supporting internal engineering teams.

Preventing incidents through robust automation, monitoring, and proactive engineering.

Running our modern stack:

• Cloud Provider: Google Cloud Platform (GKE, Apigee, Cloud Storage, Load balancers, etc.)
• Kubernetes
• IaC tools: Terraform, Config Connector, Helm, Skaffold
• CI/CD: Github Actions, GCP Cloud Build / Deploy
• Monitoring and alerting: Grafana
• Third-party services: Temporal durable execution platform.

Building monitoring that alerts on symptoms—not just outages.

Documenting actions and learnings so that knowledge turns into repeatable and automated solutions.

Making operational processes (deployments, upgrades, etc.) "boringly reliable."

Designing, building, and maintaining core infrastructure that supports massive scale and high availability.

Debugging production issues across services and infrastructure layers.

Planning and executing infrastructure growth to meet future demand.

What's in it for you:

We offer you the opportunity to be an innovator, challenge the status quo, and redefine the payments category

Competitive salary in a fast-growing start-up

Rewards & Recognition system

Opportunity for personal and professional growth in a dynamic industry

Work from anywhere in the world; we're a fully distributed company, and we provide the tools, culture, and support to make your work setup work for you

Joining a scaling company that is growing and an opportunity to have great impact

Occasional travel to Europe (UK, Copenhagen, Bulgaria)

What makes CellPoint Digital a leader in the payment landscape isn't just our technology - it's our people and how we work together. We've built a global community where diverse talents and perspectives unite to create innovative solutions. When you join us, you become part of something bigger: a collaborative culture that crosses borders and disciplines, bringing out the best in every team member to deliver breakthrough results for our clients and partners.

Together, we are transforming the payments industry - challenging, supporting, and inspiring one another in the process.