Billing Specialist

2 days ago

Baltimore, Maryland, United States Ports America Shared Services, Inc Full time $48,000 - $60,000 per year

At Ports America, the Billing Specialist is responsible for accurate and timely entry, review, and distribution of high-volume customer invoices for the assigned geographic region.

Essential Duties:

  • Prepare customer invoices based on data submitted either electronically or manually.
  • Enter invoice data into the appropriate invoice database(s) timely and accurately, and complete other statistical reports, including tonnage and production reports.
  • Verify / reconcile all billing documents and work closely with the operations staff to ensure accuracy and that all documents are complete.
  • Maintain good understanding of contract terms and conditions.
  • Prepare 3rd party or non-liner billing based on quoted rates not maintained within the billing systems.
  • Prepare accurate detailed invoices according to specifications within billing system(s) and distribute to customers and to Ports America staff according to schedule.
  • Ensure all billing is captured accurately prior to the month-end closing process.
  • Maintain complete, comprehensive, and current billing files.
  • Scan, duplicate, and file invoice backup information.
  • Act as an informational resource for internal and external customers, managing inquiries concerning billing documentation, invoices, and adjustments.
  • Handle customer invoice disputes to resolution and prepares invoice adjustments, based on guidance from Billing Supervisor.
  • Work closely with credit/collections team to resolve short pays and uncollected invoices.
  • Produce reports from the accounting systems according to schedule and upon request.
  • Reconcile payroll data as it relates to billing, ensuring accuracy and that all information is complete and accurate for billing as needed.
  • Assist in the calculation of accruals for all unbilled revenue during month-end closing process for management review.
  • Support business unit finance functions by providing documentation and clarity for external audit testing.
  • Completes all other tasks and projects as assigned.

Minimum Qualifications:

  • High School Diploma or GED
  • 3+ years of billing experience
  • 3+ years of MS Excel experience

Preferred Qualifications:

  • Associates Degree or higher in Finance, Accounting, Business Administration or related discipline.
  • Detail oriented with strong analytical skills, good sense of reasoning.
  • Strong verbal and written communication skills – to provide a high level of customer service when communicating with various internal departments, support personnel, and external customers.
  • Intermediate to advance excel skills (demonstrated competencies in linking spreadsheets, V lookup, pivot tables, complex formulas)
  • Experience working with large ERP and/or proprietary billing systems.
  • Works well under pressure; must meet deadlines.

  • Experience organizing workflow, setting priorities, and managing multiple projects.

  • Understanding of the stevedoring / shipping / logistics industry based on experience and/or technical training and education.

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.

Ports America is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

Maryland Pay Transparency $25-$28/hr

If you require additional information about our comprehensive data privacy policy Employee Compliance ), we invite you to contact us via email at Our dedicated team at Ports America will be pleased to address any specific inquiries or concerns you may have regarding the handling, protection, and security of your data. We are committed to ensuring the utmost privacy and confidentiality of your personal information and will gladly provide you with the necessary details to help you better understand our practices and protocols.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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