Customer Service Specialist

3 weeks ago

Orange, California, United States Transcend Information, Inc. Full time

The Company:

Transcend Information, Inc. was founded in 1988 by Mr. Chung-Won Shu, Peter, with its headquarters in Taipei, Taiwan. Today, Transcend has become a leading global brand of digital storage, multimedia and industrial products with 12 offices worldwide. Not only do we design, develop, and manufacture all of our own products, but we also market and sell them. At Transcend, we uphold the highest quality and believe in professional service. As a customer-focused company, Transcend has the ability to quickly respond to the market's changing needs.

Position:
 Customer Service Specialist

Location:
Orange, CA

Responsibilities:

The Customer Service Specialist is responsible for assisting the Vice President of Operations with all their daily tasks.

Key Duties:

  • Provide internal and external customer service and sales support to both the Sales Team and customer engagements.
  • Responsible for daily inventory allocation reports.
  • Use allocation tools to ensure supply is made available to support forecasted sales.
  • Prepare the quarterly and annual sales reports in addition to other miscellaneous reports needed by management.
  • Work closely with TPE headquarters to ensure timely and accurate receiving of special shipments and regular allocations for replenishment.
  • Answer customer phone calls and email inquiries, process sales leads, and ensure they are directed to the appropriate team member.
  • Resolve order and inventory problems by investigating data and history; identifying alternate means for filling orders; notifying managers and account managers.
  • Coordinate daily with other departments in order to ensure smooth execution of sales orders and processing RMA (Return Material Authorization).
  • Order office supplies, manage inventory, and ensure the office runs efficiently.
  • Any other assigned miscellaneous tasks by management.

Qualifications:

  • BA/BS from an accredited university.
  • Minimum of 1-2 year of sales or customer service.
  • Basic knowledge of finance and business operations.
  • Excellent numerical literacy, detail-oriented ability to multi-task.
  • Solid interpersonal skills and ability to work as a team in a dynamic technical sales environment.
  • Excellent PC skills; fluency in MS Office including Word, PowerPoint, Excel.

Benefits
:

  • Medical, dental, vision, and life insurance.
  • Long-term and short-term disability insurance.
  • Paid time off (PTO).
  • 401K with a matching program.
  • Employee purchase plans on products.
  • Hybrid - 3 days in office, company can change at anytime

Transcend Information Inc. is an Equal Opportunity Employer.

  • Cashier/Customer Service

    2 days ago

    Orange, California, United States Poke District Full time

    *Job Summary* We are seeking a Customer Service Associate / Cashier to join our team. The ideal candidate will provide excellent customer service, operate the cash register, and assist with retail sales in a fast-paced environment. *Responsibilities* - Greet customers and assist them with their purchases - Operate the cash register and handle transactions...

  • Cashier/Customer Service

    2 days ago

    Orange, California, United States Got Sushi and Grill Full time

    Job SummaryWe are seeking a friendly and efficient Cashier/Customer Service representative to join. The ideal candidate will be responsible for providing great customer service, handling transactions accurately with a positive attitude. This role offers an opportunity to develop retail skills and contribute to a positive shopping experience for our...

  • Director, Customer Service

    2 days ago

    Orange, California, United States HealthCare Talent Full time

    Company Description Healthcare Talent is assisting our client in hiring a Director of Customer Service to develop and manage the Customer Service department to ensure high quality and responsive service to members and providers. The Direct of Customer Service is responsible for all aspects of planning, organizing, directing and overseeing the provision of...

  • Customer Service Representative

    3 weeks ago

    Orange, California, United States AppleOne Full time

    We are looking for an experienced Order Desk / Customer Service Representative to handle incoming calls, process customer orders, and support front desk coverage.ResponsibilitiesAnswer phones, take customer orders, and provide front desk relief.Enter and verify orders in MAS 500 / Sage (pricing, quantities, item numbers, ship‑to details).Process orders to...

  • Pharmacy Services Specialist

    2 days ago

    Orange, California, United States Caloptima Full time

    Pharmacy Services Specialist (Clinical Programs - Stars) CalOptimaJoin Us in this Amazing Opportunity The Team You'll Join We are a mission driven community-based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, we encourage...

  • Associate Patient Services Specialist

    2 days ago

    Orange, California, United States Providence Full time

    Associate Patient Services Specialist at Providence St. Joseph Hospital Orange in Orange, CA. This position is Part Time and will work -hour, Day shifts.St. Joseph Hospital is four-time designated for Magnet status, the highest recognition for nursing excellence. Since 2007, St. Joseph Hospital has been recognized as a Magnet hospital—a prestigious...

  • Senior Investor Services Specialist

    3 weeks ago

    Orange, California, United States CSC Full time $60,000 - $105,000

    Senior Investor Services SpecialistHybrid in Livingston, NJ Monday to Friday, 9:00 a.m. to 6:00 p.m.Candidates for this position must be eligible to work without sponsorship.  Time on-site or time zone may be necessary based on business needPosition Summary:As part of its business expansion strategy, CSC is seeking an Investor Services Senior Associate...

  • Associate Patient Services Specialist

    2 days ago

    Orange, California, United States Providence Health & Services Full time

    DescriptionAssociate Patient Services Specialist at Providence St. Joseph Hospital Orange in Orange, CA. This position is Part Time and will work -hour, Day shifts.St. Joseph Hospital is four-time designated for Magnet status, the highest recognition for nursing excellence. Since 2007, St. Joseph Hospital has been recognized as a Magnet hospital—a...

  • Customer Service Representative Sr

    2 days ago

    Orange, California, United States Caloptima Full time

    Customer Service Representative Sr (General) CalOptimaJoin Us in this Amazing Opportunity The Team You'll Join We are a mission driven community-based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, we encourage you to...

  • Customer Service Manager and Site Lead

    2 days ago

    Orange, California, United States ENVEA Full time

    ENVEA is one of the world's leading companies in the field of environmental and industrial instrumentation, analysis and measurement. Since it was founded in 1978, ENVEA has designed, manufactured and marketed equipment for the continuous measurement of ambient air, emissions and industrial processes, as well as data processing software. A true flagship of...