Service Technician

The European Auto Technician is responsible for diagnosing, repairing, and maintaining European makes and models, including but not limited to BMW, Mercedes-Benz, Audi, VW, Porsche, Jaguar, Land Rover, and Volvo. This role requires advanced diagnostic capability, strong mechanical aptitude, and a commitment to delivering high-quality, accurate repairs. The technician ensures vehicles meet manufacturer standards of performance, safety, and reliability.

Requirements:

Safety

• Wear ANSI Z87.1+ impact-rated safety glasses at all times.
• Use prescription safety glasses or approved safety eyewear if corrective lenses are needed.
• Wear safety footwear (slip-resistant, impact-rated).
• Use gloves appropriate to the task (chemical, cut-resistant, heat).
• Follow all OSHA, EPA, and company safety procedures.
• Use lockout/tagout when working on electrical systems or high-voltage components.
• Lift vehicles using certified lift points; inspect lift arms and safety locks before elevating a vehicle.
• Handle batteries, chemicals, coolants, and oils according to safety standards.
• Keep work areas clean and free of trip hazards, oil spills, and debris.
• Use proper ventilation when working with exhaust, fumes, solvents, or adhesives.
• Report any hazards, malfunctioning tools, or unsafe conditions immediately.
• Inspect tools daily and report or tag out damaged equipment.
• Operate scan tools, lifts, alignment machines, and specialty equipment only if trained.
• Follow manufacturer instructions for airbag systems, high-voltage components, and ADAS systems.

Required Skills & Qualifications

• Perform advanced diagnostics using OEM and aftermarket scan tools.
• Troubleshoot electrical, mechanical, and drivability issues.
• Complete repairs for engines, transmissions, brakes, suspension, steering, cooling systems, emissions, and electronics.
• Conduct factory-level programming, coding, resets, and module updates.
• Perform pre-purchase inspections and scheduled maintenance services.
• Interpret and follow European manufacturer repair procedures.
• Work with high-voltage hybrid/EV components (if trained/certified).
• Use specialty tools and equipment specific to European vehicles.
• Maintain knowledge of manufacturer bulletins, recalls, and updates.
• Document diagnostics, repairs, parts used, and recommendations clearly and accurately.
• Perform quality-control checks to ensure repairs meet OEM standards.
• Communicate findings with service advisors and customers when needed.
• Uphold shop standards for cleanliness, organization, and workflow efficiency.

Qualifications

• 2–5 years of professional automotive technician experience - European experience required
• ASE certifications (A1–A8) preferred; L1 or EV certifications a plus.
• OEM training (BMW STEP, Audi FastTrack, Mercedes ELITE, VW Academy, etc.) is highly desirable.
• Strong diagnostic and electrical troubleshooting skills.
• Valid driver's license with clean driving record.
• Strong problem-solving and critical-thinking skills.
• Ability to work independently and as part of a team.
• Professional communication with customers and internal staff.
• Commitment to safety, quality, and continuous learning.

Physical Requirements

• Ability to lift up to 50 lbs, stand for extended periods, bend, kneel, and work in tight spaces.
• Bend, twist, kneel, climb, and stand for long periods.

Benefits : Medical, Health's Savings Account (HSA), Dental, Vision, 401k, Paid Time Off, Holiday Pay

Note: This role is a fast-paced auto environment with constant noise, moving equipment, power tools, and frequent physical activity including standing, bending, kneeling, climbing, and lifting for extended periods. Must be able to work in varying temperatures depending on shop conditions.

Applicants must be able to pass a pre-employment drug test, background check, and physical. Higley Group is an Equal Opportunity Employer and provides opportunity to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.