Operations Support Specialist
5 days ago
Job Description:
The ideal candidate is highly detail-oriented, ensuring that every task-no matter how small-is completed with accuracy and care. They take a proactive approach to driving accountability and improving operational efficiency across teams. This individual will play a key supporting role in both the Operations and Human Resources departments, contributing to the smooth execution of day-to-day functions and strategic initiatives.
Primary Responsibilities Include (but not limited to):
- Monitor and oversee all operations emails
- Prioritize and respond to emails in a timely and professional manner.
- Oversee Slack complaints to ConnecTeam and Portal
- Oversee all Slack channels including but not limited to:
Missed trash, General, and Operations channels
Answers questions in slack channels and be knowledgeable of all aspects of operations
- Assigns tasks on Asana to leadership team
- Complete special projects as needed while ensuring timelines are met.
- Handling of Customer Service/1-800 number during business hours and logging each call on our call log
- Returning all resident concerns via phone call
Monday thru Friday - 9am-5pm
Hybrid - Charlotte, NC
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