Response Program Manager, Hurricane Melissa Jamaica Response

Job Purpose:

CORE (Community Organized Relief Effort) is a crisis response organization that brings immediate aid and recovery to underserved communities across the globe. Our mission is simple: save lives and strengthen communities impacted by or vulnerable to crisis. Wherever the crisis is and whenever people are in need, we are there. CORE's ability to impact communities is directly emboldened by each member of our staff and leadership. We are seeking an experienced and mission-driven Program Managers to join our team in Jamaica. These managers will lead specific projects within emergency operations, such as relief distribution, home repair, or coordination hubs. This role requires initiative, leadership, and operational agility to support affected communities and CORE teams under rapidly changing conditions.

Main Responsibilities:

Project Leadership and Implementation

• Lead and manage specific response projects (e.g., shelter repair, distribution operations, casework coordination, home repairs, Points of Distributions, and/or other necessary tasks based on the deployment needs.)

• Conduct and interpret community assessments to shape project planning and implementation.

• Supervise and guide team members assigned to specific projects.

Deployment and Operational Oversight

• Deploy to Jamaica as part of the Emergency Response Team.

• Ensure quality control, safety, and accountability within assigned project areas.

• Serve as a primary point of contact for community partners and stakeholders related to your project scope.

Interdepartmental Coordination

• Act as a liaison between field operations and departments such as Communications, Partnerships, Development, and Procurement/Logistics.

• Ensure accurate and timely documentation, reporting, and information flow.

Team Supervision and Training

• Supervise small project teams, including staff, roster members, and volunteers, where applicable.

• Contribute to field onboarding, safety briefings, and just-in-time training for incoming team members.

• Support the development of project-specific SOPs, assessment tools, and training materials.

Administrative and Reporting Duties

• Ensure accurate project tracking, documentation, and deliverable submission.

• Assist with data collection and reporting to donors, partners, and CORE HQ, including sitreps and end-of-deployment summaries.

Scope and Travel:

• Supervises: Roster members, local hires, and/or volunteers assigned to specific projects.

• Must have current passport for international deployment

Qualifications:

• Relevant experience in emergency response, humanitarian aid, community development, or related fields.

• A bachelor's degree is welcomed but not required—equivalent experience, including lived or professional experience in disaster-affected communities or crisis settings, is strongly valued.

• Demonstrated ability to lead teams, manage projects, and work across diverse communities and partners during emergency or high-pressure situations.

• Commitment to CORE's mission and a strong understanding of the challenges faced by underserved or crisis-impacted populations.

Experience:

• Proven experience in emergency operations or volunteer management.

• Excellent communication and coordination abilities, with experience working across multiple departments and teams.

• Flexibility to deploy to various locations in response to disasters and humanitarian crises.

• Minimum 3 years of professional experience in emergency response, humanitarian aid, or related program implementation

• Prior experience leading teams or managing response projects in humanitarian contexts

• Familiarity with construction, shelter, WASH, distribution, or other sectoral experience is a plus

Skills & Competencies:

• Proficient in Microsoft Office Suite and project management tools

• Strong leadership, decision-making, and interpersonal skills under pressure

· Ability to adapt to evolving needs in dynamic environments · Skilled in stakeholder engagement, community-based work, and equitable service delivery

• Valid Driver's License and clean driving history

• Spanish or other secondary language proficiency preferred

• Available for deployments of at least two weeks

• Preferred but not required certifications or field experience in:

o Tarping o Muck & Gutting

o Medical

o WASH

o Construction/Shelter Repairs

o Chainsaw Operations

o Safety and Safeguarding

o MEAL (Monitoring, Evaluation, Accountability, and Learning)