Tax & Permit Manager

Posting Expires 10/31/25

Salary Range: $54, $72,682.62

General Description and Classification Standards:

The Tax & Permit Manager is responsible for overseeing the tax and permit operations within the Office of Revenue. This role involves supervising the Tax & Permit Specialist I and II, ensuring compliance with local and state regulations, and managing the issuance of tax certificates and permits. The position requires strong leadership skills, a thorough understanding of tax laws and regulations, and the ability to work collaboratively with various departments and external stakeholders.

Essential Duties and Responsibilities:

These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.

• Supervise and manage the Tax & Permit Specialist I and II.
• Oversee the processing of tax and permit applications.
• Ensure compliance with local and state tax regulations.
• Collaborate with various departments and external stakeholders.
• Facilitate the issuance of tax certificates and permits.
• Maintain accurate records of tax and permit transactions.
• Provide excellent customer service to applicants and stakeholders.
• Develop and implement tax policies and procedures.
• Analyze data to identify potential areas for improvement and recommend corrective actions.
• Conduct audits and reviews of tax and permit applications.
• Prepare and present detail reports and documentation as required.
• Train and mentor staff on processes and regulations while fostering a culture of continuous improvement

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.

Knowledge Skills and Abilities:

This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully, it is not an exhaustive list.

• In-depth knowledge of occupational tax, excise tax, and permitting laws and regulations, processes, and compliance requirements.
• Strong leadership and team management skills, with the ability to motivate and develop staff.
• Excellent organizational, analytical, and problem-solving skills.
• Ability to communicate effectively with a diverse range of internal and external stakeholders.
• Proficiency in municipal tax software and financial reporting tools.
• Detail-oriented with strong follow-up and organizational skills.
• Ability to work under pressure and meet deadlines.

Minimum Qualifications:

Education and Experience -

• Bachelor's degree in Public Administration, Accounting, Finance, Business Administration, Economics, or a related field from an accredited institution, OR an equivalent combination of education, skills, experience, and training.
• At least 5 years of experience in tax administration, permit processing, or a related field.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and accuracy.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• 3-to-5 years of experience in a supervisory or lead role is required.

Special Requirements -

• Experience with Oracle Applications
• Attention to Detail: Ensures accuracy in municipal tax calculations and reporting.
• Regulatory Knowledge: Keeps abreast of changes in municipal tax laws and regulations.
• Leadership: Effectively manages a team, fostering a collaborative and productive work environment.
• Problem Solving: Identifies issues and implements solutions to enhance municipal tax operations.
• Customer Focus: Provides excellent service to businesses and stakeholders.