Customer Experience Associate/McChord Main Store/Jewelry

2 days ago

Washington, Washington, D.C., United States Army & Airforce Exchange Service Full time $16,666 - $22,920 per year

H

Customer Experience Associate/McChord Main Store/Jewelry

United States - Washington - Joint Base Lewis/McChord (JBLM)

JBLM-MCH MAIN STORE

Regular Part Time

Job Description

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty.

Job Grade

1

Job Tier

0

Career Area

Retail Operations

Supervisor

No

Job Qualifications

Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Additional Qualifications/Requirements

POSITION COMES WITH BENEFITS TO INCLUDE MEDICAL/DENTAL/LIFE INSURANCE, 401K, PAID VACATION AND SICK LEAVE.ABLE TO WORK FLEXIBLE SCHEDULE TO INCLUDE WEEKENDS AND HOLIDAYS. MUST BE CUSTOMER SERVICE AND DETAIL ORIENTED. HAS A POSITIVE ATTITUDE, A TEAM PLAYER. ABLE TO LIFT 40 LBS AND MOREPREDOMINATELY WORKING AT MCCHORD MAIN STORE OUTDOOR LIVING/TOYS DEPARTMENT.

Salary Minimum

$16.66

Salary Maximum

$22.92

Major Duties

Provides high level of customer satisfaction through excellent service. Greets each customer upon contact and/or line of sight, assesses their needs, suggests alternative options, and provides resolution. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer in order to deliver a personalized shopping experience.

Provides product knowledge through superior sales skills to serve the customer in one or more sales area, utilizes and adheres to merchandise presentation standards including, but not limited to, arranging space on sales floor, setting up promotional fixtures, displaying promotional merchandise signing, sizing, clearance, and cleanliness of the area assigned.

Provides assistance to customers with completing price changes, special orders, online orders, and rain checks. May provide assistance to customers with military uniform dress requirements, insignia, and new items. Will assist with determining minor alterations and submission of certification, as needed.

Actively communicates/promotes the benefits of the Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increase customer brand loyalty.

Operates a cash register or other sales related equipment to enter new accounts, conduct sales, refunds, or similar transactions. Verifies and accepts multiple tenders for payment and makes change with accuracy and zero variance tolerance.

Assures compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse.

Performs other duties as assigned.

Job Type

Hourly

Number of Positions Remaining

1

  • Store Assistant/McChord MS OPs Squad

    5 hours ago

    Washington, Washington, D.C., United States Army & Airforce Exchange Service Full time $20,000 - $26,000 per year

    H Store Assistant/McChord MS OPs SquadUnited States - Washington - Joint Base Lewis/McChord (JBLM)JBLM-MCH MAIN STOREIntermittentJob DescriptionCreates a tailored shopping experience by ensuring promotional and sale merchandise is displayed timely and readily available to customers. Assesses customers' needs by actively listening and providing solutions to...

  • Store Associate

    20 hours ago

    Washington, Washington, D.C., United States Sherwin-Williams Full time $25,000 - $50,000 per year

    This position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client...

  • Assistant Store Manager

    3 days ago

    Washington, Washington, D.C., United States David Yurman Full time

    OverviewThe Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant...

  • Cook/Lewis FC Slim Chicken's

    3 days ago

    Washington, Washington, D.C., United States Army & Airforce Exchange Service Full time $20,140 - $23,480 per year

    H Cook/Lewis FC Slim Chicken'sUnited States - Washington - Joint Base Lewis/McChord (JBLM)JBLM-LEW SLIM CKN 12703Regular Part TimeJob DescriptionUnder general supervision, prepares and serves a variety of grilled and deep-fried food items in a cafeteria, fast food facility, small food facility, snack bar or mobile unit kitchen. Responsible for opening and...

  • Store Customer Service Specialist

    3 days ago

    Washington, Washington, D.C., United States Sherwin-Williams Full time $40,000 - $60,000 per year

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • Zone Store Customer Service Specialist

    4 days ago

    Washington, Washington, D.C., United States Sherwin-Williams Full time $40,000 - $80,000 per year

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • Store Protection Specialist

    3 days ago

    Washington, Washington, D.C., United States Ross Stores Full time $17

    GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers.  The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating...

  • Exch Safety and Security Assoc/JBLM/RFT

    4 days ago

    Washington, Washington, D.C., United States Army & Airforce Exchange Service Full time

    H Exch Safety and Security Assoc/JBLM/RFTUnited States - Washington - Joint Base Lewis/McChord (JBLM)JBLM-LEW EXCH LPRegular Full TimeJob DescriptionConducts surveillance in retail, food, and services facilities and/or distribution centers to detect acts of pilferage or other illegal or dishonest acts. Surveys physical working conditions or work practices...

  • Food Service Foreman/1st Brigade Subway

    2 hours ago

    Washington, Washington, D.C., United States Army & Airforce Exchange Service Full time $29,232 - $32,712 per year

    H Food Service Foreman/1st Brigade SubwayUnited States - Washington - Joint Base Lewis/McChord (JBLM)JBLM-L 1ST B SBWY 51283Regular Part TimeJob DescriptionSupervises a shift operation in a food activity operation. This position requires associate to be friendly and passionately focused on delivering a personalized customer experience. Actively...

  • Assistant Store Manager

    4 days ago

    Washington, Washington, D.C., United States Extra Space Storage Full time $14 - $17

    Pay Range: $14 - $17- Day shift only: Office closes at 6pm.- Will work between multiple stores in the district.The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards...