IT Technical Lead

2 days ago

Houston, Texas, United States ON Full time $75,000 - $90,000 per year

Reports To:
Director of IT

Location:
Houston Office

Type:
Full-Time, Hybrid

About the Role:
The
IT Technical Lead
is the hands-on technical owner responsible for implementing the IT strategy defined by the Director of IT. This role translates high-level vision into architecture, configurations, and working systems across Microsoft 365 E5, device management, endpoint security, and core IT infrastructure.

You'll lead the day-to-day technical delivery of projects (including the Google Workspace → Microsoft 365 migration), oversee key platforms, and provide guidance to a small team of IT System Administrators, while still being deeply involved in the actual building and troubleshooting.

Responsibilities:
Technical Implementation & Architecture

  • Translate the IT roadmap into detailed technical designs and implementation plans.
  • Lead technical execution for projects such as the Google Workspace → Microsoft 365 migration.
  • Own the configuration and ongoing optimization of M365 (Exchange, Teams, SharePoint, OneDrive, Defender).

Systems & Infrastructure

  • Design, implement, and maintain core IT infrastructure (identity, networking, VPN, Wi-Fi, conferencing, etc.).
  • Ensure systems are reliable, scalable, and documented.
  • Partner with vendors and service providers to deliver robust solutions.

Device Management & Endpoint Security

  • Own MDM/endpoint management tooling (e.g., Intune / Endpoint Manager) and policies.
  • Standardize device images, patching, security baselines, and compliance policies.
  • Monitor and respond to endpoint security alerts in coordination with security stakeholders.

Operations, Support & Tooling

  • Help select, configure, and maintain the ITSM/ticketing platform.
  • Act as an escalation point for complex incidents and requests.
  • Drive automation and scripting to reduce manual work and improve consistency.

Team Leadership & Collaboration

  • Provide technical mentorship and day-to-day direction to IT System Administrators.
  • Work closely with the Director of IT and business stakeholders to understand needs and priorities.
  • Contribute to IT standards, runbooks, and documentation.

Requirements
Experience

  • 5–7+ years in IT engineering / system administration roles, with 1–2+ years in a senior or lead capacity.
  • Strong hands-on experience with Microsoft 365 (Exchange, Teams, SharePoint, OneDrive, Defender).
  • Practical experience with MDM/endpoint management (Intune / Endpoint Manager or similar).
  • Background managing Windows and macOS endpoints in a corporate environment.
  • Experience in a high-growth or multi-site company is a plus.

Technical Skills

  • Solid understanding of identity and access management (Azure AD / Entra ID, SSO, MFA).
  • Strong grasp of networking fundamentals (DNS, DHCP, VPN, Wi-Fi, firewalls).
  • Scripting/automation skills (PowerShell preferred).
  • Familiarity with IT security best practices across endpoints, email, and SaaS.

Soft Skills

  • Comfortable owning complex technical problems end-to-end.
  • Strong communicator who can explain trade-offs to non-technical stakeholders.
  • Collaborative, solutions-oriented, and comfortable in a fast-paced environment.

Nice to Have

  • Experience with Google Workspace → Microsoft 365 migrations.
  • Exposure to SOC 2, ISO 27001, or similar frameworks.
  • Experience in manufacturing, energy, or hardware–software environments.

Location:

Houston, TX, USA

Job Type:

Full-time

Date of Posting:

Posting Expiration:

Nov 21, 2025

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