Administrative Services Assistant

4 days ago

Nashville, Tennessee, United States STI Full time $45,000 - $65,000 per year

Job Title: Administrative Services Assistant

Location: Nashville, TN/Hybrid

Duration: 8+ Months

Under general supervision, this employee is responsible for professional staff work of routine through average difficulty in assisting the Vaccine Ordering Manager with administrative detail; The Vaccine Operations team manages the enrollment, inventory management and procurement, and quality assurance / compliance for all federally funded vaccine programs. The ASA would be generally responsible but not limited to the following:

  • Performs related work as requested by the Vaccine Ordering Manager
  • Routinely acts as liaison between the Vaccine Ordering Manager and departmental staff, and other providers and agencies, local and federal agencies, and community organizations and groups as needed
  • Attends CDC calls and webinars as needed to gain information and updates for the team
  • Routinely handles complaints and requests from program providers around inventory management and utilization of the VOMs 2.0 ordering system
  • Educates and trains other staff as needed for any new employees, providers, or at any event VPDIP sponsors
  • Handles routine correspondence including composition of replies and routes to the appropriate operating division for reply
  • Prepares non-routine correspondence as requested
  • Assembles information for speeches, staff meetings, and other purposes as needed
  • May take minutes at staff meetings
  • Operates standard office machines and equipment as necessary
  • Management and triage of the ServiceNOW platform where providers can request assistance through a ticket based dashboard
  • Support of VtrkS functionality and reporting
  • Strong skills within Microsoft Office, Word, and Excel
  • Additional Vaccine Operations support as needed
  •  

Education and Experience:

Graduation from an accredited college or university with a bachelor's degree; qualifying full- time increasingly responsible sub-professional experience or paraprofessional or professional experience may be substituted for the required education, on a year-for-year basis, to a maximum of four years.

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