Sales Associate

Our client, a luxury womenswear label based in Miami, FL, is looking for a Sales Associate to join their team

Position Overview

As a Sales Associate at our new Miami Design District boutique, you will play a vital role in bringing the brand to life. You are a passionate ambassador of style and service, cultivating meaningful relationships, delivering an exceptional client experience, and contributing to the success of our new retail boutique. This role requires a dynamic individual who embodies the brand's spirit- refined, confident, and deeply client centric and focused, with an appreciation for heritage and a desire to exceed expectations in every interaction.

Key Responsibilities

• Deliver a Refined Client Experience: Welcome every client with warmth and attentiveness, ensuring an exceptional in-store journey that reflects the brand integrity and heritage of the brand.
• Achieve and Exceed Goals: Consistently meet and exceeds monthly and seasonal individual and boutique sales targets, actively contributing to business growth and success.
• Drive Performance Excellence: Exceed personal KPI goals by delivering the highest level of service, cultivating meaningful and intentional connections, while maintaining impeccable quality in every client interaction.
• Embody the Selling Ceremony: Provide a personalized and inspiring client experience by sharing product and expert knowledge of the collections, styling inspirations and heritage that define the brand.
• Cultivate Lasting Relationships: Utilize CRM tools to capture meaningful client data, personalize outreach, and strengthen long-term relationships rooted in trust and authenticity.
• Proactive Outreach: Proactively reaching out to clients, following up on requests, product demands and ensuring thoughtful communication that enhances loyalty.
• Collaborate with Purpose: Partner with Store Manager and team members to foster open communication, teamwork, and a positive boutique environment that supports shared goals and a seamless client experience.
• Uphold Brand Integrity: Maintain the highest security and operational standards to ensure the integrity of clients, colleagues, and merchandise.
• Support Visual Excellence: Contribute to the presentation, boutique cleanliness and maintenance of all displays in accordance with visual guidelines, ensuring the boutique embodies the brand's refined aesthetic.
• Operational Support: Assist in daily operations by maintaining a clean, well-organized stockroom, consistent product flow, inventory accuracy and POS effectiveness that support the in-store experience.
• Embody the Image: Represent the brand with poise, professionalism, and adherence to company standards and policies, reflecting commitment to timeless style, heritage and authenticity.

Qualifications

• Minimum 2-3 years of experience in luxury retail, fashion styling or client-facing sales.
• Proven ability to drive sales while providing an elevated, relationship driven client experience.
• Strong interpersonal and communication skills with a polished, professional and respectful demeanor
• Self-motivated, adaptable, and collaborative with a positive, proactive approach.
• Strong organizational, multitasking, and follow-up abilities with great attention to detail.
• Positive, collaborative attitude with a team-oriented mindset.
• Ability to adapt and thrive in a fast-paced, growing, dynamic retail environment.
• Flexibility to work evenings, weekends, and holidays as required by business needs.

You can use to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.