Inside Sales

4 days ago

Houston, Texas, United States Hajoca Corporation Full time $40,000 - $80,000 per year

Do you take pride in providing an excellent customer experience? Are you outgoing, knowledgeable, and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we'd like you to join our team as an
Inside Sales & Service Representative
.

About The Role
You will:

  • Meet or exceed the sales targets established by your Manager.
  • Work with the Profit Center Manager to establish revenue and margin targets.
  • Accurately process Sales Orders and Bids generated through telephone sales transactions.
  • Assist customers who pick up their order at our Profit Center.
  • Find innovative ways to grow sales with existing customers and become their trusted advisor.
  • Generate sales leads that develop into new customers.
  • Identify opportunities for value-added services and articulate our solutions.
  • Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, and follow up to ensure resolution and customer satisfaction.
  • Support Counter and Outside Sales activities and all Profit Center activities as part of our Profit Center team.
  • Communicate to the Profit Center Manager and Credit Manager any changes in a customer's business that might cause a credit risk.
  • Successfully complete required safety and compliance training programs as assigned.
  • Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You

  • 1 year of experience in customer service or inside sales; contractor sales preferred.
  • Knowledge of products sold in the Profit Center preferred.

Our Ideal Candidate Will Also

  • Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, and customer contact files, and to analyze customer data.
  • Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills.
  • Demonstrate product knowledge to answer customer questions and identify opportunities to upsell or cross sell.
  • Build influential relationships and trust with customers and vendors through open and interactive communication.
  • Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale.
  • Be able to build positive working relationships and inspire teamwork with co-workers.
  • Be able to learn and operate the computer related systems used to process orders.
  • Be able to learn to operate warehouse material-handling equipment.
  • Read, write, speak, and understand English.
  • Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

Hajoca Corporation Job 8714 by eQuest

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