Front Office Supervisor

Introduction

Do you want to join an organization that invests in you as a(an) Front Office Supervisor - WIOH? At South Texas Radiology Imaging Centers, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

South Texas Radiology Imaging Centers offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Front Office Supervisor - WIOH like you to be a part of our team.

Job Summary and Qualifications

General Statement of Duties:

This position is responsible for ensuring both patients and physicians of an effective and professional means of registering for procedures at the facility level.

Essential Job Functions:

1. Supervises assigned personnel, which includes work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance. Is responsible for the employee's output and conduct.

2. Recommends and obtains additional temporary coverage as necessary.

3. Reviews daily productivity reports and takes appropriate action when necessary – i.e. coaching or disciplinary action as needed.

4. Rotates and schedules staff when necessary.

5. Functions as a floater/back up for the front desk staff as necessary.

6. Assists in development of front office procedures.

7. Assists and ensures compliance with front office procedures.

8. Performs audits as needed on daily deposits to ensure that the the STRIC Facility Deposit/Cash Collections Procedures are being followed.

9. Maintains daily cash/change fund to include gift cards for patients per The Accounting of Money Policy.

10. Ensures that the staff follows Policy and Procedures for all Non-Insurance (Cash) Patients for the proper handling of financial arrangements prior to exam being performed and makes sure the staff is in compliance.

Additional Job Functions:

1. Responsible for maintaining a high level of customer service.

2. Supports the mission and vision of South Texas Radiology Imaging Centers and demonstrates excellent customer service at all times.

3. Understands and is committed to helping South Texas Radiology Imaging Centers and its associated facilities achieve its goals.

4. Must learn and comply with System and facility safety policies and rules; must use appropriate safety equipment and procedures at all times; must immediately report all unsafe conditions to supervisors; must be familiar with all safety features of equipment, tools or materials encompassed by job duties; and must check with supervisors (prior to job performance) if there is a question as to the safe procedure to be used for any job function.

5. Adheres to the STRIC Code of Conduct and demonstrates ethical behavior as expected by our patients, colleagues and the community. Understands the personal obligation to report any activity that appears to violate applicable laws, rules and regulations or the Code of Conduct itself.

6. Completes other duties as assigned.

South Texas Radiology Imaging Centers (STRIC) provides full service, outpatient diagnostic imaging and interventional radiology services in San Antonio, Texas. Professional interpretation and interventional procedures are provided by South Texas Radiology Group, P.A. (STRG). With over 70 Board-Certified Radiologists, some with sub-specialization in fields such as neuroradiology, musculoskeletal, body, cardiac, breast and interventional radiology, STRG has experience and a reputation that spans more than fifty years. Highly qualified and experienced registered technologists perform medically responsible imaging exams using some of the latest imaging technology available. South Texas Radiology Imaging Centers is one of the largest outpatient diagnostic imaging providers in San Antonio. Twenty-two facilities conveniently located throughout San Antonio, Boerne, and Schertz, Texas. If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Mammography Tech Pool opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews.Unlock the possibilities and apply today We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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