Executive Assistant

Here at H-E-B, you may be surprised to find designers, buyers, lawyers, accountants, engineers, architects, auditors, technical writers, and EMTs. We need energetic and motivated Partners willing to work hard and have fun, and we welcome you to join our community where People come first.

As an Executive Assistant, you'll utilize a high degree of independent judgment to manage advanced, diverse, and confidential administrative programs and projects, provide support for an executive officer and mentor / coach other assistants as needed. Classification into this role is based on leader's position.

Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

HEART FOR PEOPLE... advanced communication and interpersonal skills?
HEAD FOR BUSINESS... ability to provide a high level of confidentiality, finesse, and acumen to leader's peers, customers, and direct reports?
PASSION FOR RESULTS... drive to make decisions and solve problems, while handling multiple concurrent tasks?

We are looking for:
- a related degree or comparable formal training, certification, or work experience
- 2+ years of relevant experience; subject matter experience related to department of assignment (e.g., Legal, HR, Merchandising, Supply Chain) preferred

What is the work?
Administration / Communications:
- Provides support with high impact on leader's productivity; contributes company-wide or external span of influence on leader's behalf; performs duties that are strategy-related, complex, and varying with total-company or division-wide scope, focus, and impact.
- Manages / maintains highly confidential and sensitive information and process complex information requests.
- Based on leader's needs, reviews calendar for upcoming meetings, gathers prework, and conducts analysis to prep leader for meetings; maintains current, updated information on leader's PDA, phone, laptop, etc.
- Prepares concise, complete travel itineraries for leader and others as required; uses discretion to arrange travel, coordinate events, and schedule meetings; screens mail, emails, and phone calls at all levels.
- Sets an example for accomplishing efficient, effective processes; coaches others on delivering process results; administers policies and procedures across people and audiences.
- Applies developed subject matter knowledge to solve common business issues within established guidelines; recommends appropriate variances / exceptions.
- Prepares / edits complex documents that are representative of leader's style, H-E-B culture, and situation-appropriate; produces business documents from an outline or from independently obtained information; develops / delivers presentations that clearly and concisely convey appropriate messages.

Project Management:
- Designs / owns / leads projects and programs; serves as team or project leader; provides direction to team activities; facilitates information validation and team decision-making process; pulls together teams with necessary skills / talents to accomplish tasks.
- Makes decisions within policy guidelines on executive's behalf; conducts specialized research and analyses.
- Manages projects (e.g., budget preparation, GEL expense control, PartnerShare, merit administration, records management); plans meetings at all levels (e.g., officer meetings, leadership conferences, holiday shows).

What is your background?
- A related degree or comparable formal training, certification, or work experience
- 2+ years of relevant experience; subject matter experience related to department of assignment (e.g., Legal, HR, Merchandising, Supply Chain) preferred
- Experience operating / maintaining office equipment (e.g., copiers / printers, conference room audio / video equipment)
- Experience in office management / leadership / supervision preferred

Do you have what it takes to be an H-E-B Executive Assistant?
- Solid knowledge of operation / maintenance of office equipment (e.g., copiers / printers, conference room audio / video equipment); exceptional PC skills including MS Office and other PC applications required by the job; strong skills in applicable internal systems (e.g., PeopleSoft, BI, FinNet); strong typing skills (70wpm with a high degree of accuracy)
- Exceptional verbal / written communication and presentation skills including letter- / memo-writing, punctuation, grammar, sentence structure / style; ability to select / use appropriate communication vehicle given the situation (e.g., face-to-face, e-mail, voicemail, video conferencing); ability to express information clearly and concisely in verbal / written form
- Exceptional interpersonal skills; strong project management and administrative skills; leadership / management skills
- Ability to prioritize multiple tasks in a fast-paced work environment and remain composed in stressful situations; attention to detail; ability to exercise judgment and employ basic reasoning skills within the scope of established practices and policies
- Self-directed / -motivated, professional, conscientious

Can you...
- Function in a fast-paced, retail, office environment
- Travel by car or plane with overnight stays
- Lift up to 50 lbs., e.g., box of paper
- Work extended hours and / or rotating schedules

11-2024

PROC3232