Guest Service Agent
4 days ago
Perks
Health Benefits, Vacation time, Wellness days, Manager Development Program, Tuition Reimbursements
Be Part of Something New
Hotel Talent NYC is excited to announce the opening of a brand-new hotel in the vibrant NYC neighborhood, and we're looking for dynamic Guest Service Agents to join our opening team
If you're full of energy, bring great vibes, and know how to create unforgettable guest experiences, we want to meet you. We're hosting an in-person casting call to find the right talent for this exciting new chapter.
Start dates will begin after December 1, 2025. If you're available and ready to make your mark in the hospitality industry, this is your moment.
What You'll Do
- Be the first warm welcome our guests receive and the lasting impression they remember.
- Assist guests in person and over the phone, think of yourself as their guide to the city.
- Utilize your problem-solving and technical skills to ensure a seamless check-in and check-out experience.
- Embody the spirit of NYC: fast-paced, friendly, and always striving for excellence.
Why You'll Love It Here
At Hotel Talent NYC, we believe in more than just excellent service; we believe in developing careers. You'll have a clear path to grow from Guest Service Agent to Front Office Supervisor and beyond.
The Essentials
Strong English communication skills are a must. You'll be standing, interacting with guests, and occasionally lifting up to 20 pounds. Familiarity with hotel systems and the ability to multitask under pressure will set you apart.
CompensationThe anticipated compensation range for this position in New York City is $30.00 per hour. The exact hourly rate offered to a successful candidate will depend on several factors, including years of experience in the job and industry, education, and other relevant qualifications.
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