Accounts Receivable Specialist

At Fuze Health, we put patients first and tirelessly address the most pressing needs in healthcare. We empower millions to digitally connect with care providers, essential health resources and needed treatments – and enable care providers, employers, health plans and life sciences companies to meaningfully enhance quality, outcomes and value. We are dedicated to helping our partners evolve and modernize to meet emerging patient and marketplace needs.

Fuze Health's foundation is built upon the strategic combination of several proven, technology-powered innovators in the digital health, diagnostics, and pharmacy sectors. Our growing portfolio brings together the capabilities of industry leaders including LetsGetChecked, Truepill, and Alto Pharmacy, to create a distinctive, unified force in healthcare. Together, we have the shared vision, advanced capabilities and talented teams to deliver next-generation solutions that patients and healthcare partners need today and into the future.

Accounts Receivable Specialist

The Accounts Receivable Specialist at Fuze Health plays a critical role in ensuring the accuracy and timeliness of payment collections and reconciliation. Reporting to finance leadership, this individual is responsible for managing customer accounts, resolving discrepancies, and supporting the Finance team in maintaining a strong cash flow and financial health for the FuzeRx organization.

Key Responsibilities:

• Accounts Receivable Management: Manage and monitor outstanding A/R balances, ensuring timely collections and accurate application of payments.
• Account Review & Discrepancy Resolution: Review patient and insurance accounts for accuracy; identify variances and resolve billing/payment discrepancies.
• Cash Posting & Adjustments: Post cash receipts, adjustments, and refunds in accordance with accounting standards.
• Cross-Functional Collaboration: Partner with internal teams (Billing, Customer Experience, Insurance Support) to address escalated A/R issues.
• Reporting & Escalation: Prepare aging reports, track KPIs, and escalate delinquent accounts as needed.
• Month-End Close Support: Assist in month-end close processes related to revenue and A/R reconciliation.

Required Experience & Qualifications:

• 5+ years of experience in accounts receivable, billing, or healthcare finance: pharmacy or healthcare industry experience preferred.
• Strong understanding of A/R processes, payment posting, and reconciliation.
• Proficiency in Excel and accounting/ERP systems; Workday or NetSuite experience a plus.
• Excellent attention to detail and organizational skills.
• Strong communication skills to interact effectively with internal partners and patients.

Preferred Experience & Qualifications:

• Knowledge of pharmacy benefit managers (PBMs), insurance claim processes, and patient billing workflows.
• Familiarity with HIPAA compliance and healthcare financial regulations.
• Advanced Excel skills (e.g., pivot tables, VLOOKUPS, reconciliations).
• Strong analytical and problem-solving skills for identifying and resolving account discrepancies.
• Ability to thrive in a fast-paced, high-volume environment.
• Customer service mindset with experience handling patient or client billing inquiries.

Benefits:

The compensation range for this position is $72,000-$98,000, in addition we offer a range of benefits including:

• Health, dental & vision insurance
• 401k Matching contribution
• Flexible PTO plan
• Wellness/lifestyle account.

At Fuze Health, we are committed to fostering an inclusive environment that celebrates diversity in all its forms. We believe that the diversity of thought, background, and experience strengthens our teams and drives innovation. We are an equal-opportunity employer and do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Our goal is to ensure that everyone feels valued and empowered to thrive. Read our Candidate Privacy Policy.