Facilities Operations Supervisor

Job Details
Job Location:    Ridgeland Common Recreation Complex - Oak Park, IL
Position Type:    Full Time
Education Level:    High School
Salary Range:    $ $ Salary/year
Job Shift:    Evenings (Primarily)
Job Category:    Non-Union

Description

Overview:

The Park District of Oak Park is hiring a Full-Time Facilities Operation Supervisor. We offer a competitive compensation package that includes a salary range of $51,000 - $56,000 depending on qualifications. We also offer medical, dental, vision, flexible spending account, IMRF, vacation, sick time, personal days, holidays and a live well reimbursement program. The working schedule consists of Sunday through Thursday 12:30 pm to 9:00 pm.

Job Purpose:

The Facilities Operations Supervisor is responsible for overseeing day to day ice arena facility operations and facility upkeep and operates the Ice Resurfacing Machine. This position oversees various positions including building supervisors, rink cashier, ice arena attendants, skate guards and facility cashier.

Essential Functions:

• Recruit, hire, train, schedule, supervise, complete payroll and evaluate performance of staff.
• Ensure delivery of quality customer service and clean safe facility. 
• Plan, develop and implement, a comprehensive facility cleaning and sanitation program.
• Develop, implement, and ensure completion of daily and monthly checklists ensuring the completion of routine assignments and tasks.
• Effectively Operates the Ice Resurfacing Machine and various other equipment. Operates district vehicles.
• Train and ensure building supervisors to operate the resurfacing machine effectively and safely.
• Oversee pool facility operators ensuring basic filter room knowledge, basic pool equipment operation, and consistent and frequent water readings.
• Ensure staff is able to balance pool chemicals by adjusting chlorine and pH settings.
• Plan and manage budgets for areas of responsibility.
• Plan and lead effective staff meetings.
• Manage ice schedule.
• Manager Public Skating Sessions.
• Assist with setup of aquatic & rink events.
• Prepare and manage budgets, competitively quote and research products and equipment, prepare purchase requisitions, managing monthly credit card purchases and reconciliation, manage cost of facility needs and services.
• Develops facility and program goals in connection with the department's goals and the Park Districts overall strategic goals.
• On a monthly basis inspect AEDs and complete first aid inventory logs, ordering supplies as needed.
• Perform Facility Inspections and safety checklists as required.
• Manages cleaning supplies and equipment inventories.
• Ensures cash handling procedures are trained in place and are adhered to.
• Maintain and organize the Skate Shop, maintain rental skate inventory, vending machine inventory and operation and helmet loan program.
• Oversee rental skate services and skate sharpening.
• Utilizing a hands-on approach to develop and direct staff training programs to ensure quality delivery.
• Ensure staff completes all assigned Park District training courses through Paycom or other platforms.
• Responsible for ongoing evaluation of services and facilities.
• Act as a leader and nurture a team-oriented approach facilitating the accomplishment of desired goals and objectives.
• Seeks out customer input, investigates and acts upon requests, suggestions, and complaints concerning facilities and services.
• Prepare and maintain required attendance, service, personnel, and property records.
• Coordinate with the Communications and Marketing Department to develop and guide the promotion and marketing of services.
• Makes efficient and effective use of resources under their discretion.
• Maintains a revenue generation mind-set and conducts cost benefit analysis, pricing reviews, and lead staff in using financial systems to meet budgetary and financial goals.
• Manage systems for rink passes preregistration for drop-in programs and prepaid use passes.
• Foster partnership with community and public/private sector organizations in support of the districts mission and act as the liaison with different community groups as assigned.
• Foster a working environment that promotes safe work habits and active participation in the risk management program.

Additional Functions:

• Assist with the coordination and oversight of the inclusion of participants who have disabilities.
• Assist in the supervision of program staff as needed.
• Maintain a complete understanding of Park District emergency action plans and act as a leader in the execution of plans when required. 
• Prepare and present routine and special reports as directed.
• Assistance required with special projects and events (i.e. Fall Fest, Frank Lloyd Wright Run, Fright and Ice, and Ice Show)
• Serve on assigned committees upon request (i.e. Safety, Innovation, etc.)
• Attends Park Board meetings upon request to provide information or recommendations to the Commissioners as deemed necessary.
• Assist with seasonal pool, rink and special event setup.
• On call nights and weekends as needed.

Knowledge, Skills, and Work Experience Required:

• High School Diploma or GED.
• Minimum 2 years of progressive work experience in the park and recreation industry.
• Minimum 2 years' supervisory experience.
• Experience in Ice Arena and/or Pool facility operation preferred.
• Ability to earn Certified Pool Operators License (CPO) within 6 months of hire.
• Valid Illinois Driver's License. Pre-employment drug test required. This position is part of a random drug/alcohol testing program. Good driving record.
• Knowledge and experience in Microsoft Office applications.
• Oral and written communication skills.
• Organizational and interpersonal skills.
• Planning and problem-solving skills.
• Certification in advanced Cardiopulmonary Resuscitation (CPR), First Aid and Automated External Defibrillator (AED) within 3 months of employment.
• Customer service focus.
• Knowledge of safety and risk management.

Recommended:

• Bachelor's Degree (4year) in Recreation or related field.
• Knowledge of the Park District Risk Management Agency (PDRMA).
• Ability to work with a minimum of supervision to solve problems comprehensively and to produce accurate work within a set deadline schedule.
• Certified Pool Operators License (CPO).

Work Environment, Physical Demands and Considerations:

• Engages systems that convey a favorable Park District image with the media, other Village agencies, and the public.
• Demonstrates sound judgement in evaluating everyday operations as well as pressure type situations.
• Creates harmonious team-oriented work environments.
• Works effectively with internal and external customers, recognizes diverse opinions and needs, and maintains a positive working relationship with all employees.
• Maintains the highest standards of ethical conduct.
• Frequently sitting, walking, standing and typing.
• Occasionally climbing, balancing, bending, kneeling, and crawling.
• Strength Work requires handling average weight (up to 50 lbs.) materials or equipment.
• Normal office conditions for majority of work. May include variation in temperature.
• May be exposed to occasional inclement weather, as position requires temporary outdoor work.
• May be exposed to chemicals such as cleaning materials, acids, glues, diatomaceous earth, and chlorine.
• May include prolonged hours seated at a desk and of computer use.
• May be exposed to occasional inclement weather as position may require outdoor work.
• Ability to understand and carry out verbal and/or written instructions efficiently and effectively.
• Ability to interpret early warning signals and communicate information.
• Ability to involve others through informal networking and in decision making.
• Ability to speak effectively to the public.
• Math skills including measuring, calculating and estimating.
• Ability to complete tasks without immediate supervision.
• Ability to interpret and explain Department and District policies and procedures.

Customers:

Internal: Employees of Park District

External: Patrons of Park District of Oak Park; residents of Oak Park, WSSRA, Partner Organizations including governmental and non-profit groups, and the Oak Park Business Community

This job description is not designed to cover or contain a comprehensive listing of activities, duties, functions or responsibilities that are required of the employee for this job. Duties, functions, activities or responsibilities may change at any time with or without notice.

The Park District of Oak Park is an Equal Employment Opportunity Employer

Qualifications

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