Regional Manager

2 weeks ago

Hilton Head Island, South Carolina, United States Heritage Golf Group Full time $100,000 - $120,000 per year

Company Overview:

Since purchasing Heritage Golf Group in January 2020, the current ownership and leadership team has grown the company to include 46 clubs across the US. With its home office in northern Virginia, just outside Washington DC, Heritage clubs are located in Alabama, Colorado, Florida, Georgia, Illinois, Missouri, New Jersey, New York, North Carolina, Ohio, South Carolina, Tennessee, Virginia, Michigan, and Wisconsin. The company continues to grow by acquiring a mix of private country clubs in residential communities, member-owned clubs with growth potential seeking strategic alternatives, and premium daily-fee and resort golf properties in major resort destinations and metropolitan markets. Guided by the principle of evolving the golf experience to the highest level, each individual club's amenities and operational systems are tailored to augment its unique assets.

Job Summary:

The Regional Manager will work closely with the Heritage Golf Group Operations, Marketing, Events, Agronomic, Human Resources and Accounting Teams to ensure the highest level of member and guest service, staff training, facility conditions, member relationships, financial performance and reporting within the designated region. This will be a club-based General Manager position with multi-unit oversight of 117 holes of golf at Palmetto Hall Golf & Country Club, Port Royal Golf & Racquet Club, Shipyard Golf Club, and Oyster Reef Golf Club. The ideal candidate will have management experience in public golf and private clubs. The Regional Manager reports to the Executive Vice President of Operations.

Position Responsibilities:

  • Responsible for achieving regional profitability and operational & cash flow goals
  • Actively grow event rounds, revenues, events, through outside sales and sales retention strategies
  • Ensure the highest standards of course conditions, clubhouse appearance, food and beverage offerings, recreation activities, and other property services
  • Provide leadership, coaching and development to facility managers and other key management staff within the designated region
  • Provide regular and ongoing communication to facility managers and other key management staff regarding corporate and other important business initiatives
  • Handle members and guest relations issues as needed
  • Assist in the development of, and provide oversight for golf course budgets, business plans, and capital projects
  • Represent Heritage Golf Group to a wide variety of constituents; including community and political leaders, professional and seasonal staff, members and guests, concessionaires, and vendors in a professional, friendly, and knowledgeable manner
  • Communicate with and manage vendor relationships where applicable and as needed
  • Communicate with and provide regular reports on all key aspects of the regional business to the Executive Vice President of Operations
  • Assure that the region is operating within accordance of all applicable local, state, and federal laws and protecting company assets

Qualifications:

  • Experience in multi-course oversight is preferred
  • Previous experience as a golf course/private club General Manager required
  • Experience and/or knowledge of the Hilton Head Island golf market is a plus
  • Must have experience in driving revenue growth and profitability
  • Must have direct experience in all key aspects of business management including talent management, operations, agronomy, food & beverage, marketing & sales, cash flow, and full P&L responsibility
  • Must have proven experience in team building and development
  • Must possess excellent written and verbal communication skills
  • Must be highly organized, efficient and detail oriented
  • Must have excellent interpersonal/relationship building skills
  • Must be proficient with technology, including the use of point-of-sale systems, Microsoft Word, Excel, and Outlook
  • Must have experience in writing budgets and business plans, and analyzing income statements and balance sheets
  • PGA and/or CMAA member preferred, but not required

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