Business Process Services Consultant – P&C Vendor Integration

STRATEGIC STAFFING SOLUTIONS HAS AN OPENING

This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available The details are below.

"Beware of scams. S3 never asks for money during its onboarding process."

Title: Business Process Services Consultant – P&C Vendor Integration

Location:
On-site Plano, TX (preferred)

Also open to Tampa, FL; Colorado Springs, CO; or San Antonio, TX

Duration:
2 Years (Contract)

Schedule:
4 days in office

Hiring Timeline:
Within 30 days

Pay: 25-30 an hr on W2

Overview

Forming a new
Business Process Services (BPS)
team to drive a five-year strategic initiative focused on
Property & Casualty (P&C) Claims supplier integration, performance management, and process optimization.
This new team will combine
insurance back-office operations expertise
with
vendor management, data analytics, and system integration skills
to enhance business efficiency and member experience.

This role will play a key part in
integrating claims suppliers into the Guidewire platform
, developing
performance scorecards
, and aligning
technology roadmap
with supplier initiatives.

Core Responsibilities

Insurance Back-Office Operations

• Execute back-office activities supporting key insurance functions such as
  new business setup, agency management, claims, underwriting support, policy servicing, and administration
  .
• Gather and collate information related to new accounts or renewals to support premium assessments.
• Perform
  due diligence and data validation
  on applications, ensuring completeness and accuracy before upload into the file management system.
• Assist agencies with
  licensing, onboarding, and training requirements
  , and resolve related queries.
• Support
  underwriting reviews and exception handling
  to ensure policy and risk accuracy.
• Perform
  policy servicing activities
  , including renewals, policy changes, reinstatements, maturity disbursements, and certificate reissues.
• Assist with claim settlements by reviewing payments, identifying discrepancies (e.g., duplicate or incorrect payees), and ensuring proper administration.
• Oversee
  risk classifications
  and ensure alignment with company policy and compliance standards.
• Support
  workflow management
  and assist process leads with work delegation and process oversight.

P&C Claims Supplier Integration and Management

• Assess P&C claims supplier and vendor needs, identifying opportunities for integration within the
  Guidewire system
  and related platforms such as
  Enlighta
  and
  CLM
  .
• Collaborate with suppliers to align
  vendor roadmaps
  with enterprise technology and IT roadmaps.
• Manage and optimize a diversified portfolio of suppliers to strengthen delivery capability and cost efficiency.
• Develop and monitor
  supplier performance scorecards
  containing 5–10 KPIs or SLAs, driving transparency and continuous improvement.
• Utilize
  data analytics
  to identify trends, track performance metrics, and generate actionable insights for leadership.
• Support the design and implementation of
  outage frameworks
  to manage and track vendor-related system disruptions.
• Partner across business and IT teams to ensure timely, efficient, and member-centric solution delivery.

Technology Tools

• Guidewire:
  Integrate claims suppliers, assess vendor connections, and manage supplier alignment.
• Enlighta:
  Track vendor performance, compliance, and SLAs.
• CLM (Contract Lifecycle Management):
  Oversee supplier contracts, renewals, and amendments within compliance frameworks.

Top Skills & Competencies

1. P&C Claims & Vendor/Supplier Expertise
   – Deep understanding of claims operations, supplier integration, and vendor performance management.
2. Agility
   – Ability to maneuver through ambiguity and drive progress in dynamic, evolving environments.
3. Communication Skills
   – Strong verbal and written ability to assess opportunities, use data to support recommendations, and present solutions across all levels of the organization.

Additional Attributes:

• Highly organized, capable of managing projects end-to-end
• Analytical mindset with data interpretation and problem-solving skills
• Results-oriented and proactive in escalating issues when necessary
• Innovative thinker focused on value creation and member satisfaction
• Team-oriented collaborator with a solutions-first mindset

Experience Requirements

• 6+ years
  of experience in
  insurance operations, vendor management, or IT/business process integration
• Proven expertise in
  P&C insurance processes
  (claims, underwriting, policy administration)
• Experience with
  Guidewire system integration
  (required)
• Proficiency with
  data analytics, dashboard creation, and performance scorecards
• Familiarity with
  technology roadmaps, workflow management, and process optimization

First 90 Days Focus

• Build relationships with key stakeholders, vendors, and internal teams.
• Complete formal onboarding and gain understanding of internal governance and systems.
• Learn P&C claims environment and supplier ecosystem.
• Begin contributing to supplier integration, performance tracking, and data-driven optimization initiatives.

Ideal Candidate

An
organized, agile, and innovative problem solver
with strong insurance and vendor management experience, who thrives in collaborative, fast-paced environments and can deliver business results through data, integration, and process excellence.