Training Solutions Research Scientist, AWS Training and Certification

Are you fascinated by the science of learning, how individuals' learn, and how learning continues to evolve? Are you driven to design and conduct experiments, collect and analyze data, interpret results to solve problems, and transform the way we learn and interact with technology? Are you passionate about applying scientific approaches, principles, and methods to solve complex challenges in learning and credentialing? If so, AWS Training & Certification (T&C) team has an exciting opportunity for you as an Research Scientist.

A T&C Research Scientist will have deep industry knowledge, leverage technology (AI/ML tools), analyze data, experiment, stay current with trends, identify opportunities, aid in product and strategy development, and provide insights for T&C around the science of learning and what is coming. The role requires extending existing scientific techniques and inventing new ones to understand how learners learn and how learning evolves. You will envision new ways to solve customer problems, create innovative experiences, and enable organizations to solve business problems through upskilling their workforce.

The ideal candidate should possess the ability to work collaboratively with diverse groups and cross-functional teams. A successful candidate will be a self-starter, comfortable with ambiguity, with strong attention to detail and the ability to thrive in a fast-paced, ever-changing environment. You should be comfortable working semi-autonomously on difficult problems with visible risks or roadblocks. You'll maintain high standards while moving quickly, prioritizing both rapid experimentation and responsible development to deliver measurable customer impact. The work will challenge you to be resourceful, think big while staying connected to the details, translate research, data, and advanced analytics into strategic direction, and embrace a high degree of change and speed. The scope and scale of what we strive to achieve is immense, but it is also meaningful and energizing. Candidates should have end-to-end experience conducting research, as well as advanced modeling skills to uncover perception drivers. They have proficiency in diving deep into large amounts of data and translating research into actionable insights/recommendations.

You are an excellent writer who can effectively communicate data-driven insights and recommendations through written documents, presentations, and other communication channels. You are a creative problem-solver who seeks to deeply understand the business so you can tailor research that informs stakeholder decision making and strategic tactics.

As an Research Scientist, you will join a talented and collaborative team that is dedicated to driving innovation and delivering exceptional experiences for current and future learners, developers, and organizations. You will be a part of a global team that is focused on transforming how people learn. The position will interact with global functional teams and business and technical organizations.

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Key job responsibilities
- Engage in discussions with teams to ensure research generates actionable and findings.
- Apply your expertise in scientific research and analysis to design, experiment, and conduct scalable research projects that address opportunities in learning and credentialing for international audiences.
- Identify opportunities to simplify existing research processes and operate more nimbly.
- Collaborate with cross-functional teams, including engineers, business, product, and others to define requirements, establish success metrics, and deliver high-quality solutions.
- Use statistical methodologies to understand relationships between key metrics and other related measures (e.g., regression, structural equation modeling, etc.).
- Conduct thorough data analysis to gain insights, identify patterns, and drive actionable recommendations that enhance T&C operational performances and customer experiences.
- Continuously explore/evaluate emerging methodologies to improve the accuracy and efficiency of research.
- Analyze performance of methods and models, iteratively improving them based on quantitative metrics and feedback.
- Communicate concepts and findings effectively to both technical and non-technical stakeholders, providing clear explanations and guidance on opportunities and their potential impact.

A day in the life
Your work will be resourceful, thinking big, while staying connected details, translate research, data, and advanced analytics into strategic direction, and embrace change and speed. You will be responsible for conducting end-to-end research, as well as leveraging modeling skills to uncover drivers. You dive deep into large amounts of data and translate research into actionable insights/recommendations.

You communicate data-driven insights and recommendations through written documents, presentations, and other communication channels. You are a creative problem-solver who seeks to deeply understand the business and tailor research that informs stakeholder decision making and strategic tactics.

About the team
The AWS Training and Certifications (T&C) team is dedicated to cultivating millions of highly skilled cloud professionals by delivering industry-leading training products and experiences, and certifications.

Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Basic Qualifications:
- Master's degree or above in a quantitative field
- 1+ years of quantitative field research experience
- Experience investigating the feasibility of applying scientific principles and concepts to business problems and products
- Experience with data analysis package (R, SAS, Matlab, etc.)
- Experience using SQL databases to manage and analyze large data sets

Preferred Qualifications:
- PhD in operations research, applied mathematics, theoretical computer science, or equivalent
- Experience applying forecasting and data mining techniques
- Knowledge of machine learning processing: computer vision, NLU, NLP or operations research
- Knowledge of statistics and probability

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $113,000/year in our lowest geographic market up to $195,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

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