Supervisor - Dedicated Operations (Monday - Friday 9am - 6pm)

2 weeks ago

Charlotte, North Carolina, United States Penske Careers Full time $60,000 - $80,000 per year

Dedicated Operations Supervisor

Position Summary:  

This position is for EPES Transport, LLC, a division of Penske Logistics, based in Greensboro, North Carolina. The primary purpose of the Dedicated Operations Supervisor role is manage the day-to-day operation of assigned Dedicated Account(s), ensuring that Safety, Customer, and Driver Goals are met or exceeded. Driving profitability through contract compliance, expense mitigation, and business growth.  

This position is located in Charlotte, NC. 

Shift:  Monday - Friday 9am - 6pm.

Responsibilities:   

• Coordinate and schedule customer shipments to align with service requirements, acting as the primary point of contact for day-to-day customer needs.

• Ensure accurate and timely submission of payroll in compliance with company standards.

• Manage billing processes, ensuring accuracy and timeliness; collaborate with customers to resolve any discrepancies.

• Engage with drivers to address daily operational concerns, escalating issues as necessary to maintain service quality.

• Partner with PTL to ensure all equipment receives timely preventative maintenance and necessary repairs.

• Implement and oversee company safety programs, including Smart Drive, High Risk Driver Reporting, and driver coaching initiatives.

• Other projects and tasks as assigned.  

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