Leasing Manager
4 days ago
Position Overview
The Leasing Manager is responsible for driving leasing performance across Nest DC's single-family and traditional housing portfolio. This role focuses on leasing volume, occupancy, and reducing vacancies, while ensuring a seamless resident journey from first inquiry to move-in. The Leasing Manager provides guidance, oversight, and accountability across leasing activities supported by a specialist, assistant, and seasonal team members. This position offers a base salary plus significant commissions based on team performance.
What You'll Do
Leasing Performance & Strategy
- Drive occupancy and revenue goals across the portfolio.
- Minimize vacancies.
- Stay ahead of market trends—tracking pricing, competition, and feedback to adjust tactics in real time.
Team Leadership & Support
- Coach and support leasing specialists and assistants to meet performance targets.
- Lead weekly leasing huddles to align on priorities, KPIs, and strategies.
- Champion best practices in lead follow-up, sales approach, compliance, and resident experience.
- Oversee property assignments and showing schedules.
Resident Experience
- Ensure every prospect enjoys a consistent, high-quality experience from first contact through move-in.
- Manage guest cards, applications, and leasing workflows to maximize conversion and satisfaction.
- Partner with property management, maintenance, and cleaning teams to ensure smooth turnovers and quick resolutions.
Leasing & Revenue Generation
- Personally lease select or high-priority properties when needed.
- Earn commission on revenue-producing leases, such as quick-turn or above-budget rentals.
- Generate and convert direct leads through proactive outreach and relationship-building.
Operations & Systems Management
- Maintain leasing procedures, documentation, and reporting systems.
- Manage listings across all platforms (AppFolio, Zillow, etc.) and collaborate with marketing for compelling, accurate content.
- Monitor lead flow and occupancy through CRM tools (LeadSimple) to ensure data integrity and performance visibility.
Reporting & Insights
- Deliver clear, actionable reports on leasing activity, conversion, and occupancy.
- Use analytics to identify trends, bottlenecks, and new opportunities for growth.
What You Bring
- A minimum of 3 years of experience in residential leasing or property management, with demonstrated leadership experience.
- Strong understanding of DC rental markets and Fair Housing compliance.
- Proven track record of hitting or exceeding leasing and revenue goals.
- Excellent communication, organization, and coaching skills.
- Comfort with CRM and property management platforms (AppFolio, LeadSimple, ShowMojo, or similar).
- A proactive, positive, and solutions-oriented mindset.
What We Offer
- Competitive salary plus performance-based commissions.
- Health, dental, and vision insurance.
- Paid time off and company holidays.
- A collaborative, mission-driven team that takes pride in our properties and the people who call them home.
The pay range for this role is $70,000 - $75,000 USD per year PLUS COMMISSION.
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