Inside Sales Representative

Role: Inside Sales Representative

Location: Charlotte, NC

Travel Requirement: 5%

Reports to: Inside Sales Manager

Western Global is seeking a highly motivated and enthusiastic Inside Sales Representative to join our Sales team full-time. In this dynamic role, you'll work closely with a Regional Sales Manager to support revenue growth and customer engagement.

Your responsibilities will include following up on leads, prospecting for new business, supporting strategic strategies, and setting confirmed appointments with potential customers. You'll also play a key role in order and account management, helping to set up new accounts for billing, preparing quotes, supporting the quoting process, coordinating shipments, and providing post-shipment support.

This position is ideal for a proactive, detail-oriented sales professional who thrives in a fast-paced environment and enjoys being part of a collaborative, high-performing team. You'll have the opportunity to contribute to strategic sales efforts, work cross-functionally with teams like Product, Finance, and Operations, and gain exposure to senior leadership.

Who We Are:

Western Global delivers best-in-class storage solutions with speed and precision wherever and whenever power, fuel, and water are needed around the world. Our responsiveness and commitment to customer satisfaction have fueled our significant growth.

We pride ourselves on having a great culture that values caring, fearlessness, resilience, responsiveness, and accountability. Attracting and retaining talented individuals is crucial to our success. Our values aren't just statements they're the foundation we stand on every day, and a promise we live out daily, driving us to be the kind of employer our team can rely on and the kind of partner our customers can trust. The strength of our teams and our internal culture are major contributors to our continued growth and success.

Even better, our teams enjoy working here. Western Global is proud to be a certified Great Place to Work across all locations See what our teams say about working for Western on our Careers page.

Key Responsibilities:

• Serve as the primary point of contact for customers and prospects in regard to sales.
• Provide expert product guidance and updates to customers.
• Assist and manage orders from initial stages through to delivery.
• Develop long-term customer relationships, ensuring high levels of customer service.
• Identify, generate, and manage sales opportunities with new and existing customers.
• Develop new business through proactive and creative sales activities and identifying future market opportunities.
• Assist our Regional Sales Managers (RSMs) with market research identify new customers and product applications.
• Carry out team administration tasks, including following up on sales leads and quotations.
• Arrange sales meetings between clients and the Regional Sales Manager (RSM).
• Assist pipeline and forecasting with the RSM.
• Assist with follow-up tasks, activity notes, and new client communications to keep the RSM on the road.
• Share technical knowledge to train colleagues and new starters.
• Utilize our CRM system (NetSuite) to track opportunities, coordinate quotes with other subsidiary offices, and departments.

What will give you the edge:

• Confident communicator (both verbal and written).
• Passion for giving excellent customer service.
• Previous sales experience.
• Detail oriented and able to multitask.
• Technical proficiency with CRM and marketing automation software.
• Strong organizational skills with the ability to prioritize.
• Professional attitude and strong work ethic.
• Willingness to learn and adapt to new products and services.

What can we offer you?

We offer a market competitive pay and benefits program, as well as opportunities for advancement, knowledge and skills development, and recognition of achievements. In addition, we offer the following benefits to our employees:

• Medical, Dental & Vision Insurance
• Life Insurance
• Short-Term & Long-Term Disability Plans
• Personal & Professional Growth Opportunities
• Flexible Spending Accounts
• Generous Holiday & Vacation Program
• Annual Bonus & Salary Reviews

Ready to get started?

Think you'd be a great addition to our team? We'd love to hear from you—click 'Apply' to take the next step.

Western Global is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, color, religion, national origin, gender, sexual orientation, gender identity, disability, military/veteran status or other characteristics protected by law.