Senior Data Analyst

About Topline Pro

We're building AI powered Shopify for service businesses. We help service pros (e.g., roofers, landscapers, painters, cleaners) acquire direct business, fast. Up and running within minutes using Gen AI, our digital storefront products help pros get discovered, trusted, and booked repeatedly.

Topline Pro is co-founded by Nick Ornitz (CEO) and Shannon Kay (CPO) with an excellent team of 70+ rockstars with plans to expand more in 2025. We serve thousands of local service businesses and were named as one of the 2023 and 2024 top 50 Tech Companies building for SMBs.

We're YC-backed and well funded with several years of runway, and we've experienced rapid growth in the past year. We're in a phenomenal position to scale—with the financial foundation, product-market fit, and momentum to go big. You'll be joining at an inflection point—where the groundwork is laid and the path to massive impact is clear.

We are hiring a Senior Data Analyst to be a key partner to our go-to-market teams and leadership. This role is focused on turning raw data into robust systems that will grow and scale while supporting GTM teams and senior leadership with actionable insights. By building a reliable reporting layer on top of our existing data sources, you'll help drive growth, improve visibility, and create the foundation for sustainable scaling.

What you'll do

• Build scalable data pipelines and integrate diverse data sources to deliver accurate, reliable foundations for analysis and insights

• Define semantic layers and deploy analytics models that enable consistency, trust, and power self-serve insights

• Design and maintain reporting layers, KPI reporting, and dashboards that track growth, performance, and evolve with the business to support long-term decision making.

• Partner with senior leaders and cross-functional stakeholders to identify pain points, define and deliver on metrics that drive business decisions

• Play a key role in shaping the data function by establishing best practices and helping grow the team

What we're looking for

• Minimum of 5 years of industry experience, with the leadership mindset to help set the stage for future hiring

• Proficiency in a BI tool either Hex or Looker

• Strong SQL skills with experience in Snowflake and dbt

• Background supporting or working within a SaaS environment

• Proven ability to manage stakeholders, with excellent cross-functional communication and presentation skills

• Ability to translate complex technical concepts into clear insights for non-technical audiences

• Comfort working in ambiguity and proactively driving clarity and solutions

Who you are

You are a curious and proactive problem solver who thrives at the intersection of data and business. You enjoy working closely with cross-functional teams, asking the right questions, and turning raw data into clear, actionable insights. You're equally comfortable diving deep into SQL and dbt as you are presenting findings to stakeholders & senior leaders in a way that drives alignment and action. Ambiguity doesn't slow you down — you see it as an opportunity to bring clarity and structure. Most of all, you're excited by the chance to be a foundational member of a growing data team, helping to shape how the company uses data to scale and succeed.

Our Values

• No Bullsh*t: We create meaningful results for our customers and drive growth for our team—ensuring progress and impact are felt every day. Our focus, both internally and externally, is on delivering genuine value rather than superficial solutions or benefit without purpose.

• Think Big, Learn Fast: We move quickly, acting on data to uncover insights and solutions. We embrace risks, knowing every experiment fuels growth—even when it doesn't go as planned.

• One Team, One Dream: We tackle challenges together with creativity, and an open mind—always seeking solutions and embracing fresh ideas to win as a team.

• Empower Every Voice: We welcome diverse perspectives and bold ideas, creating space for authenticity and respect—because great ideas come from everywhere.

• Be an Owner: We take responsibility for outcomes, act in the company's best interest, and treat every dollar as our own. We move with urgency, think long-term, and take pride in driving impact.

• Boom: We take time to celebrate each other's achievements, big and small—at work and in life—because shared success fuels lasting momentum. And we end all team meetings in a "Boom"

What we offer

• Competitive Compensation package

• Full Medical, Dental, and Vision Health Coverage

• Computer and workspace enhancements

• 401(k) plan (non-matching)

• Unlimited vacation, 9 company holidays including election day, and 1 personal volunteer day a year

• Company-paid Wellhub membership for fitness and wellness

• Dinner covered with Uber Eats + a stocked kitchen to keep you fueled

• Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros

• Company-paid Wellhub membership for fitness and wellness

• Dinner covered with Uber Eats + a stocked kitchen to keep you fueled.