Triage Nurse Bilingual

4 days ago

Remote, Oregon, United States firsthand Full time $75,000 per year
firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians. Our teams focus on meeting each individual where they are and walking with them side by side as a trusted guide and partner on their journey to better health.
firsthand's team members use their lived experience to build trust with these individuals and support them in reconnecting to the healthcare they need, while minimizing inappropriate healthcare utilization. Together with our health plan partners, we are changing the way our society supports those most impacted by SMI.
We are cultivating a team of deeply passionate problem-solvers to tackle significant and complex healthcare challenges with us. This is more than a job—it's a calling. Every day, you will engage in work that resonates with purpose, gain wisdom from motivated colleagues, and thrive in an environment that celebrates continuous learning, creativity, and fun.

The Triage Nurse is a remote Registered Nurse who provides telephone and electronic triage support to firsthand individuals and staff, while also supporting outpatient care coordination. This is primarily a day-shift role (8 hours/day, 8:30-4:30 PST or 8:30-4:30 PST), with occasional potential for nights or weekends. When not managing acute issues, Triage Nurses focus on care coordination, training, and related administrative tasks. Responsibilities of a Triage Nurse include:
  • Triage and Escalation: Manage inbound clinical issues from firsthand staff and patients via phone; triage appropriately and escalate emergencies immediately.
  • Collaboration: Work closely with peer mental health workers, social workers, and APPs to address acute issues comprehensively.
  • Care Coordination: Coordinate care with patients' other providers to ensure seamless health management.
  • Training: Develop and deliver training on basic medical topics for peer mental health workers and social workers
Triage Nurses should have:
  • Strong triage and prioritization skills, with the ability to rapidly assess and determine the appropriate level of care.
  • Problem-solving expertise with a creative, patient-centered approach.
  • Ability to provide condition-specific patient education and self-management guidance.
  • Adaptability to varying team cultures and processes.
  • Empathy, compassion, and approachability in patient and team interactions.
Required experience includes:
  • Active RN license through a Nurse Licensure Compact (NLC) state and willingness to obtain licensure in non-compact states.
  • Bachelor of Science in Nursing (BSN).
  • At least 3 (three) years of clinical care experience in an Emergency Department.
  • Experience working with populations facing challenges such as behavioral health and/or substance use disorders.
  • Care management and coordination experience.
  • Bilingual in Spanish
Bonus points for:
  • Certification in Psychiatric-Mental Health Nursing (PMH-BC)
  • Washington state RN license
$75,000 - $75,000 a year This is a full-time, exempt, salaried position with potential yearly bonus. We also offer a special incentive program that includes retention bonus and base compensation increases. firsthand cares deeply about ensuring pay equity with every team member who joins. Also know the journey starts here and that we are growing quickly (and intentionally). As such, with solid performance, there is ample opportunity for growth in role/scope and compensation.
Benefits 
For full-time employees, our compensation package includes base, equity (or a special incentive program for clinical roles) and performance bonus potential. Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks parental leave for either parent, 15 days/year vacation in your first year (this increases to 20 days/year in your second year and beyond), and a supportive and inclusive culture.
Vaccination Policy
Employment with firsthand is contingent upon attesting to medical clearance requirements, which include, but may not be limited to: evidence of vaccination for/immunity to COVID-19, Hepatitis B, Influenza, MMR, Chickenpox, Tetanus and Diphtheria. All employees of firsthand are required to receive these vaccinations on a cadence/frequency as advised by the CDC, whereas not otherwise prohibited by state law.
New hires may submit for consideration a request to be exempted from these requirements (based on a valid religious or medical reason) via forms provided by firsthand. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed.
Unfortunately, we are not able to offer sponsorship at this time.

  • Remote Telephone Triage Nurse

    3 days ago

    Remote, Oregon, United States 1st Call Triage Full time $32,000 - $64,000 per year

    Remote Telephone Triage NursePart-Time | Work From Home | Internal Medicine Office Experience PreferredOverview:We are seeking a compassionate and experienced Registered Nurse (RN) to join our remote telephone triage team. This part-time, work-from-home role involves supporting a variety of outpatient clinics—primarily internal medicine—by providing...

  • Digital Triage Registered Nurse

    1 day ago

    Remote, Oregon, United States Galileo Full time $46,000 - $55,000 per year

    About UsGalileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers,...

  • Hospice Triage Registered Nurse

    4 days ago

    Remote, Oregon, United States Optimal Care Full time $80,000 - $120,000 per year

    Optimal Care is where your dedication meets a rewarding career.As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and...

  • Telehealth Nurse

    2 weeks ago

    Remote, Oregon, United States RelateCare Full time $90,000 - $120,000 per year

    The Telehealth RN facilitates patients' access to the appropriate level of care by assessing needs, offering a clinical option, making referrals to health care providers, services, and community resources – all over the phone. This position promotes wellness and informed decisions by providing health information, home care advice, and prevention...

  • Telehealth Nurse

    4 days ago

    Remote, Oregon, United States Ventricle health Full time $80,000 - $120,000 per year

    About Ventricle HealthVentricle Health ) is a high-growth virtual healthcare startup launching a national cardiologist network providing specialty telemedicine to members with prevalent cardiovascular diseases including heart failure, coronary artery disease and atrial fibrillation.Our mission is to deliver a world-class patient experience in which patients...

  • Healthcare Recruiter

    4 days ago

    Remote, Oregon, United States Myelin HealthCare Full time $40,000 - $80,000 per year

    Nursing Recruiter – Bilingual Talent SpecialistLocation: RemoteCompany: Myelin HealthCareEmployment Type: Part-TimeAbout UsWe are a passionate group of medical professionals and engineers, focused on the mission of bringing safety to AI within healthcare.Role OverviewWe are seeking a passionate and driven Nursing Recruiter to join our growing team. In this...

  • Registered Nurse

    2 days ago

    Remote, Oregon, United States Expert Home Care Full time $90,000 - $125,000 per year

    Expert Home Care, a Licensed Home Care Services Agency (LHCSA) serving all five boroughs of New York City, is seeking a compassionate and motivated Registered Nurse (RN) to join our growing team.The RN will conduct in-home visits, complete nursing assessments, develop and maintain Plans of Care (POC), and oversee Home Health Aides (HHAs) and Personal Care...

  • Flex Telehealth Nurse

    4 days ago

    Remote, Oregon, United States Ventricle health Full time $80,000 - $120,000 per year

    About Ventricle HealthVentricle Health ) is a high-growth virtual healthcare startup launching a national cardiologist network providing specialty telemedicine to members with prevalent cardiovascular diseases including heart failure, coronary artery disease and atrial fibrillation.Our Mission:To deliver a world-class patient experience in which patients...

  • Visiting Nurse

    2 weeks ago

    Remote, Oregon, United States Caring Hands Palliative and Hospice, Inc. Full time $20,800 per year

    OverviewCaring Hands Palliative and Hospice Care Inc is looking for a Hospice Nurse to provide care and support to terminally ill patients. Your presence and services should bring comfort to the person who faces the end of their lives and help them reach acceptance and peace of mind. For this role, you need to be a registered nurse who sees the value of...

  • Certified Health Coach

    2 days ago

    Remote, Oregon, United States Bariendo Inc Full time $65,000 - $80,000 per year

    OverviewCompensation: $65,000 – $80,000 + equitySchedule: 40 hours/weekLocation: Remote (East and West Coast hours available)Role Type: Full-time | Clinical | Bilingual Spanish preferred | Certification RequiredAbout BariendoBariendo is on a mission to cure obesity. Founded by Harvard Medical School professors, we are pioneering quick, non-surgical weight...