Business Data Analyst

Responsibilities
Kforce has a client that is seeking a Business Data Analyst in Charlotte, NC. Summary: The Business Data Analyst will support infrastructure lifecycle management and asset optimization across data center environments. This role blends analytical rigor with project coordination, focusing on forecasting end-of-life (EOL) cycles, managing asset data through CMDB (Cherwell), and improving processes for storage and server infrastructure. The ideal candidate brings a strong understanding of hardware lifecycle management and the ability to transform data into actionable insights through SQL, Tableau, and Excel. Responsibilities:

• Business Data Analyst will perform data collection, forecasting, and analysis for hardware lifecycle management, including storage, servers, and workplace infrastructure
• Maintain and enhance asset data accuracy within CMDB (Cherwell)
• Coordinate projects such as the Storage Replacement Project and data center scheduling initiatives
• Partner with hardware, operations, and platform teams to track progress and align asset management activities
• Create dashboards and visualizations in Tableau to support infrastructure decision-making
• As a Business Data Analyst, you will design and document workflows and processes using Lucidchart or Visio
• Identify and implement process improvements to streamline lifecycle management and reporting activities

Requirements

• Experience building visualizations and reports in Tableau
• Working knowledge of CMDB and Cherwell preferred
• Solid understanding of data center infrastructure, hardware lifecycle (EOL cycles), and storage/server environments
• Proficient in SQL (intermediate to advanced querying)
• Strong Excel skills, including pivot tables, VLOOKUP, macros, and large dataset management
• Skilled in workflow design and process improvement documentation
• Excellent communication and coordination skills across technical and operational teams

Preferred Skills

• Experience supporting large-scale infrastructure programs
• Familiarity with asset lifecycle management methodologies or ITIL practices
• Exposure to automation or data pipeline concepts for asset data management

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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