Product Operations Associate

Company Overview
World 50 Group is a global leader in facilitating meaningful collaboration among C-suite executives from the world's most influential companies. We bring together senior leaders to share groundbreaking ideas, solve complex challenges, and drive innovation. Our members trust us to provide them with unique insights, connections, and strategies to lead in a rapidly changing world.

As a purpose-driven company, we are committed to fostering an inclusive, diverse, and equitable environment that accelerates the success of our members and their organisations. We believe in the power of diverse backgrounds and experiences to make us stronger. Our team is dedicated to creating a community where everyone can thrive.

Position Description
As a key member of our team, the Product Operations Associate will be responsible for streamlining contract processes, managing vendor relationships, and ensuring data accuracy across our operating systems. You will handle tasks such as submitting invoices, reviewing contracts, pulling financial and budget reports, and entering data into Salesforce, all while supporting cross-departmental collaboration with Finance, Account Management, and Data teams. This role will also include some historical data and administrative research for senior leaders on the product team, including items such as identifying topic-specific conferences, World 50 member data, or potential guest contact information. This full-time role requires an analytical mindset, keen attention to detail, and creative problem-solving skills.

If you thrive in a collaborative, team-oriented culture that values quality and efficiency, we'd love to hear from you. You'll also have the opportunity to explore prompt utilization with GenAI and LLM tools to enhance procurement, budgetary, and administrative workflows. Candidates with a Master of Library and Information Science (MLIS) and/or paralegal experience who are seeking a new, more creative work environment are encouraged to apply.

The ideal candidate is motivated by operational improvements and efficiencies, has a strong business acumen, demonstrates a record of learning and communicating across various topics, and has a purpose-driven approach that focuses on achieving meaningful impact for the organization and the members it serves. This role requires creativity and organizational skills to assist in the design and execution of corporate meetings.

Responsibilities

• Oversee and review contracts to ensure alignment with company policies; manage the contract lifecycle, from reviewing external agreements to drafting and executing internal agreements.
• Process and manage invoices and related business records, ensuring accuracy and timely completion.
• Maintain and update records within our core systems (Salesforce and Google Suite experience highly valued), ensuring high data accuracy and consistency.
• Pull and analyze simple reports on budget accruals, vendor spending, and financial data to support decision-making.
• Liaise with external vendors and agencies, managing relationships and ensuring alignment with budget and schedule requirements.
• Use analytical creativity to solve challenges, proposing innovative solutions and process improvements.
• Lead project management efforts, coordinating internal stakeholders, meeting deadlines, and overseeing budget spend.
• Contextualize and apply the impact of global and local events on business audiences to administrative tasks when necessary.

Desired Skills
Personal Skills

• Exceptional attention to detail, with the ability to identify and resolve inconsistencies while managing, prioritizing, and completing multiple projects efficiently.
• Strong analytical skills combined with a creative approach to problem-solving.
• Proficient in computer and analytical tools, including Salesforce, Google Suite, Microsoft Office, and other operational platforms. Experience with GenAI and LLMs prompt creation is a plus.
• Demonstrates poise and professionalism under pressure.
• Strong work ethic with persistence, resourcefulness, and the ability to take ownership of responsibilities, working proactively and independently.
• Committed to maintaining superior quality and service standards.

Skills in Role

• Assist in developing and implementing procurement processes and procedures to enhance efficiency and effectiveness.
• Maintain confidentiality of sensitive information related to contracts, finances, and vendor relationships.
• Prepare and present reports on procurement activities and key performance indicators to management.

Team Expectations

• Develop and maintain strong working relationships with internal stakeholders across various departments.
• Prioritize proactive engagement and consistent communication to ensure seamless, expeditious support for cross-functional partners.
• Possess excellent interpersonal and communication skills, with the flexibility to adapt to different situations and temperaments.
• Work effectively with a geographically diverse team in a hybrid/virtual office environment.

Third-Party Relations

• Present confidently and professionally to external agencies and accounts receivable teams.
• Negotiate pricing and contract terms with vendors to secure the best value for the company.
• Track and manage vendor performance, ensuring compliance with contractual obligations and service-level agreements, relying on an expeditious communication cadence to maintain strong external partnerships..
• Support onboarding new vendors, ensuring they have the necessary information and resources to work effectively with the company.

Education/Experience

• Minimum of six (6) years in administrative roles, preferably within corporate, business, academic, or government environments.
• High school diploma or equivalent required.
• Preferred but not required: experience in project management or work in complex corporate environments, public organizations (such as libraries or higher education institutions), or large non-governmental organizations.

Why World 50 Group?

• Impactful Work: Play a pivotal role in shaping a future of extraordinary impact.
• Diverse & Inclusive Culture: Be part of a team that celebrates diversity and fosters an inclusive environment where everyone can contribute and succeed.
• Collaborative Environment: Work alongside passionate and talented colleagues who share your drive for making a difference.
• Growth Opportunities: Access to professional development, networking, and the chance to grow within an innovative, global organisation.