Digital Transformation and Technology Business Analyst Intern

Overview:

Meet us at the intersection of technology and business for your Summer Internship

The Chick-fil-A Digital Transformation and Technology (DTT) Business Analyst Intern will have the opportunity to explore the Business Analyst role for proprietary Chick-fil-A applications such as the Chick-fil-A App, Supply Chain technologies, and Kitchen Production Systems, as well as non-proprietary systems like Workday, Microsoft suite, and other SaaS platforms. As a DTT Business Analyst intern, you will contribute to decisions made in partnership with our business stakeholders across Marketing, Customer Insights, Talent Operations, Supply Chain, Field Operations, or other digital teams.

This role provides hands-on experience with partners, developing communication, process-improvement, technical writing, business mindset, and market awareness skills. You will collaborate with engineers, scrum masters, architects, business stakeholders, QA testers, and designers in an agile environment.

The DTT internship is committed to developing participants personally and professionally. All participants are matched with an Early Talent Coach who serves as their go-to resource for support, work direction, and input. Interns learn professionalism, interviewing skills, and curated technical topics. Interns meet with Chick-fil-A executives, Digital Transformation and Technology leadership, and DTT project leads to learn more about Chick-fil-A culture and key work in progress transformational to the business.

This program gives participants the opportunity to leverage project management, requirements gathering, and stakeholder management skills in a real-life working environment. Participants get to experience first-hand Chick-fil-A's corporate culture and participate in a real DTT project underway in the business. Participants are presented with leadership opportunities while gaining key skills and perspective necessary for a successful career in DTT at Chick-fil-A, Inc. or in DTT more broadly. To see some of the exciting work the technology team is engaged in, visit our Medium Blog.

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

The 2026 Summer Internship Program will be May 18, July 31, 2026.

Responsibilities:

• Learn about a variety of Chick-fil-A systems and technologies, contribute directly to their success, and ideate on ways to improve current products, projects, and processes
• Support Operator, Team Member, Customer, or Staff initiatives by bringing their business goals to life through Chick-fil-A's technology stack. You will assist the business through creating dashboards in Tableau, querying SQL databases, and/or using cloud technology
• Partner with Product Owners to gather business requirements, write user stories, and groom backlogs within a high functioning Agile based environment
• Attend and contribute to daily stand ups and sprint planning meetings
• Collaborate with cross-functional teams on projects supporting our CFA OneApp, On-Demand Delivery Platform, Workday system, Payments System, ServiceNow Application, etc.
• Contribute to solutions that help to mitigate risks to project timelines and product quality
• Troubleshoot and help resolve high visibility escalations from the business
• Help foster a culture of care and inclusiveness
• Learn and carry out the principles of servant leadership
• Leverage partnerships across the business in areas such as Marketing, Customer Insights, Talent Operations, Supply Chain, Field Operations, and other digital stakeholders through communication, project planning, and work visibility initiatives

Minimum Qualifications:

• Pursuing an Undergraduate Degree in MIS, CIS, Industrial Engineering, Computational Media, or other related major
• Undergraduate returning to school in Fall 2026 with 1 or 2 semesters of school remaining upon completion of summer internship
• Analytical background with strong problem-solving capabilities
• Excellent written and verbal communication skills
• Strong interpersonal skills

Travel Requirements: 10% Major/Concentration: MIS, CIS, Industrial Engineering, Computational Media, or other related major Minimum GPA (4.0 Scale): 3.0