Quality Assurance Technician

4 days ago

Charlotte, North Carolina, United States Planmeca USA Inc. Full time $40,000 - $70,000 per year
  • Ensures the unit is cosmetically perfect
  • Confirms equipment is functioning to company standards
  • Ensures that the system is complete (accessories, additional components, etc.)
  • Provides feedback to the Senior QA Technician and Warehouse Manager on all discovered issues or defects
  • Maintains record of all testing reports and calibration data
  • Customizes imaging equipment to customer order
  • Requests all necessary components to convert the incoming unit per order
  • Performs all testing tasks and calibration
  • Completes all paperwork on spare parts requested and provides results to the Senior QA Technician/Warehouse Manager
  • Repairs equipment from customer returns
  • Requests all necessary spare parts
  • Completes all paperwork on parts in and out, provides results to the Senior QA Technician/Warehouse Manager
  • Completes the all-final checking procedures per the QA Department standards
  • Maintains a clean work area

  • Collaborates with other departments: Customer Service, RMA, Shipping, and Parts

  • Maintains current knowledge of all company products and all other matters that affect the dental industry

  • Monitors workflow when the manager/supervisor is not available
  • Ensures all processes and protocols are being followed
  • Meets company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that is in compliance with all Company policies and procedures
  • Adheres to Company policies, procedures and directives regarding standards of workplace behavior in completing job duties and assignments
  • Repairs, troubleshoots, and updates computers to company standards
  • Performs other duties as assigned

MINIMUM QUALIFICATIONS:

Training and Experience

  • High School Diploma / GED
  • Warehouse experience
  • Proficient with Computers including Microsoft Office
  • Basic networking skills (preferred)

Knowledge, Abilities and Skills

  • Ability to use hand tools and power tools

  • Self-motivated, enthusiastic and willing to learn

  • Proven organizational skills and ability to meet targets, goals, timelines, etc.

  • Excellent verbal and written communication skills
  • Detail-oriented
  • Forklift certified (preferred) If not certified, must become certified within 3-months of hire

XJ6

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