Product Manager

The Product Manager is a key member of the Product Management team, supporting the development and enhancement of the Retail Hub platform. This role will help drive innovation through data-driven insights and deliver features and functionality that enable seamless workflows for our internal users and external vendor partners.

Product Management is responsible for making sure we build the right products and features for our customers and business. To accomplish that, product managers plan the product roadmap and prioritize the applicable technology backlog, lead product discovery, and measure and communicate results of the feature portfolio in production, all while ensuring stakeholder alignment.

Responsibilities

• Support the enhancement of Retail Hub platform as a supporting product owner, collaborating with technology and business partners to define and execute on our strategic roadmap.
• Develop a deep knowledge of system functionality, interaction patterns, and data flows to facilitate effective decision-making.
• Translate epics into user stories with clear business and technical requirements and manage the backlog prioritization process.
• Lead story grooming sessions with engineering partners, defining acceptance criteria and facilitating story point estimation.
• Participate in daily scrums and other agile ceremonies including sprint exit/entry, retrospectives, and demos.
• Monitor progress of key dependencies and identify tradeoffs on scope, resources, and schedule in partnership with the engineering team.
• Own UAT plan and execution, contribute to SIT scenarios, and conduct UX/user story reviews.
• Document launch plans, create training content, and help with user documentation.
• Develop and execute pre/post launch communications and recognize team achievements.
• Measure and track business KPIs to demonstrate the value of implemented features.
• Triage reported issues and user feedback, determining how they should influence prioritization.
• Support incident resolution by measuring customer impact and providing input into resolution strategies.
• Articulate OKRs and hold the team accountable for action items from retrospectives and post-mortems.

Requirements

• 4-5 years' experience with product management, technology, or e-commerce
• Experience with internal tools or platforms that support business operations
• Familiarity with user experience design principles and user-centered design methodologies
• Understanding of agile software development methodologies and tools (Jira, Confluence)
• Demonstrated ability to translate business requirements into technical specifications
• Experience managing DAIR logs and documenting technical requirements
• Strong analytical skills with the ability to gather and interpret data to guide decision-making
• Excellent communication skills with the ability to tailor messaging to different audiences
• Experience with retail systems or vendor integrations a plus
• Technical understanding of software development principles and API design concepts
• Ability to build relationships cross-functionally with multiple teams and to support product strategy, roadmap, and execution

We have a global team of amazing individuals working on highly innovative enterprise projects & products. Our customer base includes Fortune 100 retail and CPG companies, leading store chains, fast growth fintech, and multiple Silicon Valley startups.

What makes Confiz stand out is our focus on processes and culture. Confiz is
ISO 9001:2015
(QMS),
ISO 27001:2022
(ISMS),
ISO :2018
(ITSM) and
ISO 14001:2015
(EMS) Certified. We have a vibrant culture of learning via collaboration and making workplace fun.

People who work with us work with cutting-edge technologies while contributing success to the company as well as to themselves.

To know more about Confiz Limited, visit