Field Service Technician

4 days ago

Dallas, Texas, United States Classet Full time $96,000 - $104,000 per year

Otovo is Hiring a Field Service Technician

Location: Dallas, TX
Pay Range: $40 – $43 per hour
Employment Type: Full-Time

About Otovo

Otovo was founded to solve a simple yet critical problem: making home energy systems reliable and pain-free. Our team values safety, technical excellence, and exceptional customer service. We provide 24/7 system monitoring, rapid repairs, and smart energy management to ensure homeowners never have to worry about their power. From Houston to Dallas, San Antonio to Austin — we're building the backbone of Texas's energy future: reliable, responsive, and renewable.

About the Role

We're seeking a skilled and reliable Field Service Technician to service, maintain, and repair residential solar, battery storage, and generator systems. You'll diagnose electrical issues, ensure compliance with NEC/AHJ standards, perform preventative maintenance, and deliver a first-class customer experience.

Key Responsibilities
  • Diagnose, troubleshoot, and repair solar panels, inverters, batteries, generators, and related components.
  • Perform preventive maintenance — panel cleaning, wiring inspections, inverter and battery health checks.
  • Commission systems and upgrades; ensure compliance with NEC, AHJ, and utility standards.
  • Use diagnostic tools (multimeters, clamp meters, thermal imaging) to assess system performance.
  • Maintain accurate service logs, inspection reports, and photo documentation.
  • Follow strict safety standards including PPE use, lockout/tagout, and fall protection.
  • Respond to emergency and warranty calls as needed.
  • Communicate clearly with homeowners, providing updates and ensuring satisfaction.
Requirements
Must-Have Requirements
  • High school diploma or GED; trade school or technical training preferred.
  • 4+ years of electrical experience (solar PV, battery, or generator background strongly preferred).
  • State-required electrical certifications/licensing (e.g., journeyman or wireman).
  • Strong knowledge of NEC, AHJ, and utility interconnection requirements.
  • Ability to read schematics and use electrical diagnostic tools.
  • Physically able to lift 50 lbs., climb ladders, and work on roofs or in varying weather.
  • Valid driver's license with clean record.
  • Strong communication and customer service skills.
  • Willingness to travel and work overtime as needed.
Nice to Have
  • Generac training
  • NABCEP certification
  • Background in the solar industry
Benefits
  • Health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off and holidays
  • Company vehicle and provided tools
  • Overtime pay and annual bonus incentives
  • Certification and training support
  • PPE and safety gear provided
  • Growth opportunities within the company
Why Join Otovo?

Join a company that's redefining energy reliability in Texas. You'll work with a forward-thinking, safety-first team that values craftsmanship, customer trust, and innovation — all while helping build a smarter, cleaner energy future.

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