Clinical Care Coordinator

We need hope-bringers and changemakers — because the work we all do matters. If you're passionate about making an impact with your time and being someone's light in the darkness, we want you on our team.

Come Join Us to Do Mission-Based, Meaningful Work

Who We Are

Gaudenzia is one of the largest nonprofit providers of treatment to people with substance use and co-occurring disorders in the nation. We operate in Pennsylvania, Delaware, Maryland, and Washington, D.C.  

Our caring, compassionate team is on a mission to save thousands of lives each year and bring hope to people devastated by substance use disorder. Together, we help individuals, families, and communities heal and thrive in the face of one of the most devastating public health crises of our time.

As our organization grows and evolves to meet the needs of our clients and communities, we're seeking passionate, empathic individuals to help us make an impact. With your help, we can turn the tide on substance use disorder.    

Who We're Looking For

You are an Clinical Care Coordinator who is passionate about helping individuals suffering from substance use disorders and/or mental health illnesses. You are someone who realize that the disease of addiction doesn't discriminate, and can therefore work with individuals from diverse backgrounds. You have the ability to treat those in treatment with respect and dignity, by providing quality services. You are trust worthy, empathetic, adaptable, compassionate and a great listener. You are a problem solver and is not afraid to have difficult conversations. You have the ability to positively influence the vulnerable. You have good interpersonal and collaboration skills, with the ability to work successfully with people at all levels. You want to join an experienced, supportive team who is also passionate about helping individuals suffering from addiction and mental illness, achieve a better quality of life, sobriety, and abstinence from substance use/abuse. You understand that while the industry is demanding, your role is significant to helping our clients reach and sustain sobriety, thus are flexible and willing to occasionally work a rotating weekend shift as needed. If this sounds like you, continue reading If not, please contact a member on our talent team to discuss other potential opportunities that may be of interest.

What You'll Do At Gaudenzia

1. Responsible for conducting intake interview and orientation to care coordination, with client prior to discharge from residential level of care.
   2. Responsible for liaison with clinical staff for review and verification of recommended services, referral to clinically recommended level of care, and collateral contact information.
   3. Completion of Recovery Plan in coordination with client and primary clinical counselor.
   4. Responsible for identifying health care and recovery support needs with client and initiating referrals.
   5. Responsible for assisting clients in getting to the next level of care (if applicable) by removing barriers, providing reminders, and conducting outreach when appropriate.
   6. Responsible for developing and maintaining relationships with services and programs. These linkages will include but are not limited to treatment, health care, employment, legal, housing, child welfare, social services, peer-support providers, etc.
   7. Establish and maintain care coordination services and contact schedule.
   8. Maintains client records and completes all other required documentation.

Qualifications for This Role: 

D.C. Education/ Licensure Requirements:

Education and Training: A minimum of an Associate Degree or full certification as an Addictions Counselor. Employee must have successfully completed annual training requirements of 25 hours or more per year. For DC must possess the following licenses or certifications:  LICSW or LPC 

Experience: 

• Associates Degree: Five (5) years
• Bachelors Degree:  Three (3) years
• Masters Degree: Two (2) years
• Certified Addictions Counselor (CAC):  Five (5) years

Our Operating Principles: We, as members of the Gaudenzia Team, are committed to these principles. They guide the way we perform Gaudenzia business, every day.

• - We hold client care as our top priority.
• - We assume good intentions.
• - We are present, we connect, and we communicate with transparency, dignity, and respect.
• - We make data-driven decisions with courage, challenge the status quo, and find innovative ways to grow Gaudenzia and each other.
• - We support each other publicly and privately in all circumstances.
• - We provide and accept constructive, honest, respectful, and timely feedback with an open mind and without personalization.
• - We operate with integrity, focus on outcomes, and have a bias for action.
• - We follow through on agreements and honor commitments prioritized with a sense of urgency -- someone's life may depend on it.

Gaudenzia's Mission: Gaudenzia's Mission is to promote long-term recovery by providing comprehensive treatment and support to people with substance use disorder, co-occuring mental health disorders, and related conditions, regardless of individual circumstances. 

Gaudenzia is proud to be an employer of choice -- and a treatment provider of choice -- in the substance use and co-occurring disorders treatment field. We work hard to foster an inclusive, supportive environment where our employees and clients always feel safe and welcome.

Come work with us

Our Agency is committed to the principles of equal employment. We believe in fostering a positive work environment in which every employee is treated with respect. Our staff hiring and recruitment practices are grounded in fairness, transparency, and merit. All employment decisions are based on job-related qualifications, relevant skills, experience, and alignment with our mission and values. We actively recruit from a broad range of educational and professional backgrounds to attract the most qualified candidates, ensuring equal opportunity for all applicants without preference or discrimination. Our process uses consistent and clear evaluation criteria to support objective decision-making. By emphasizing accountability, efficiency, and integrity throughout every stage—from job posting to onboarding—we build a workforce defined by excellence, professionalism, and commitment to our shared purpose. Gaudenzia is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.