Temporary Digital Accessibility Compliance Specialist

Position Description

Join us in shaping Seattle's streets

At the Seattle Department of Transportation (SDOT), we don't just move people—we connect communities, build safer streets, and create a more sustainable city. With a bold vision for the future, we're tackling big challenges: making travel safer, cutting carbon emissions, and ensuring reliable, affordable transportation for everyone—no matter who they are or where they live.

Seattle is growing fast, and we're growing with it. Thanks to a historic voter-approved $1.55 billion investment in transportation in 2024, we're building sidewalks, fixing bridges, and improving transit connections to keep our city moving. We're a team of problem solvers, planners, engineers, communicators, and field crews—bringing purpose-driven work to life. Now, we need passionate, innovative talent like you. Let's build a Seattle that works for everyone—together

SDOT's Communications team is seeking a
temporary, two-year, term-limited Digital Accessibility Compliance Specialist (Planning & Development Spec 1)
who will help lead and sustain SDOT's digital accessibility efforts under Title II of the ADA and WCAG 2.1 AA.

This position supports SDOT's departmentwide accessibility initiative to meet federal compliance goals, with a primary focus on building lasting internal capacity and culture change. This role is responsible for auditing, remediating, and ensuring accessibility across thousands of online documents, webpages, and digital applications, while developing sustainable workflows and training programs for long-term compliance.

In addition to document remediation, this role will also support SDOT's web content management work. The selected candidate will be trained to perform website updates and accessibility reviews within the City's content management system.

The ideal candidate brings strong technical expertise in accessibility standards, experience in digital content remediation, and the ability to train and support staff across diverse teams. This role is central to SDOT's equity and inclusion goals by ensuring all residents have equal access to critical transportation information and services.

Job Responsibilities

The Digital Accessibility Compliance Specialist Will

• Audit and remediate digital content including PDF documents, web pages, and online applications to meet WCAG 2.1 AA standards, using Adobe Acrobat and other accessibility tools.
• Help coordinate training programs that build staff capacity to create, review, and publish accessible content.
• Advise and support staff 1:1 by reviewing documents, providing technical assistance, and answering accessibility-related questions.
• Coordinate with vendors and professional remediation services to ensure timely processing of complex documents.
• Help establish accessibility standards and workflows for digital publishing, ensuring compliance is built into long-term practices across SDOT.
• Collaborate with internal and interdepartmental teams (Communications, IT, GIS, and Citywide Accessibility Project Team) to align compliance strategies and reporting.
• Support website accessibility directly through our CMS system and working with the Website lead to make web edits,ensuring new and existing web content meets accessibility standards.
• Champion equity and inclusion by ensuring SDOT's digital platforms serve all users, including people with disabilities who rely on assistive technology.

Qualifications
Minimum Qualifications:
Education

• A bachelor's degree in human centered design, information management (User Experience), or Communication (Digital Media) or English (or a combination of education, training and/or experience which provides an equivalent background required to perform the work of the class).

Experience

• At least one year of experience in document remediation and user experience related to accessibility.

OR
:
An equivalent combination of education and experience that demonstrates the ability to perform the position duties.
Though not requirements, strong candidates will have some of the following experience or are able to describe comparable experience:

• IAAP Certification such as Accessible Document Specialist (ADS) or Certified Professional in Accessibility Core Competencies (CPACC).
• Advanced knowledge of WCAG 2.1 AA and accessibility compliance standards.
• Hands-on experience with document remediation in Adobe Acrobat, Microsoft Office Suite, and other publishing tools.
• Familiarity with web usability, plain language standards, web content management systems and HTML.
• Experience developing and leading training programs in digital accessibility.
• Strong collaboration and communication skills with the ability to engage technical and non-technical staff.
• Background in user experience (UX), human-centered design, or usability testing.
• Ability to train users in new technologies, both individually, and in a classroom setting.

Work Environment / Physical Demands

• Work is typically performed in a hybrid work environment in which a minimum of 3 days of the work are completed in a City office, and 2 days of the work are completed remotely in a regular 40-hour work week.
• May need to attend occasional evening public meetings and/or perform site visits.

Additional Information

Hiring Process
Applications are reviewed after the posting closes.
Your application will not be reviewed if these items are missing or incomplete:

• Completed NEOGOV online application.
• Cover letter describing how your skills and experience align with the stated job responsibilities and qualifications.
• Current résumé indicating relevant experience and education.

Job offer is contingent upon verification of credentials and other information required by the employment process and may include a criminal history background check.

Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The full salary range for this position is $ $51.29 per hour.

Benefits: The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents.

More information about employee benefits is available on the City's website at:

Who May Apply: This position is open to all candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ+ people, people with disabilities, veterans and those with diverse life experiences.

Accommodations for people with disabilities are provided upon request.

The City is a Drug Free Workplace.