Patient Affairs Specialist
2 days ago
We are seeking a Patient Affairs Specialist to join our team On behalf of the professional medical staff, the Patient Affairs Specialist establishes the initial patient-family contact and maintains the continuity of patient rapport.
Job Duties- Manages patient appointments and schedules follow up visits.
- Responds to and assists physician with patient questions.
- Provides and explains educational material to patients. Informs patient on treatment and administration.
- Answers phones and provides information to patients or takes detailed messages and forwards them to the appropriate party.
- Provides varied, job-related administrative support as needed.
- Corresponds with insurance companies regarding patient accounts.
- Monitors insurance verification helpline ticketing system.
- Performs other job related duties as assigned.
- High school diploma or GED.
- Two years of relevant experience.
- Experience with Epic.
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.
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