Account Manager

Overview

The Account Manager - Utilities is a mid-level sales position who serves as the primary relationship owner for an assigned group of utility industry accounts (Electric, Natural Gas, Water, Waste Management, etc…) with responsibility for retention and growth. Ensuring our clients derive maximum value from our services. Prepare proposals, implementation plans and lead client on-boarding; present suggested client strategy and annual plan. Work closely with clients to identify needs and consult on best practices for solutions and implementation.

This position serves as the primary contact for utility clients and is responsible for client satisfaction, including strategic planning responsibilities. This position is expected to consistently provide excellent customer service and leadership to accounts, as well as represent company goals within the organization to ensure quality.

Responsibilities

Including the following. Other duties may be assigned.

• Increase sales volume within existing and new utility customers through account penetration and secures new business
• Ensure customer satisfaction and customer retention through consistent, productive account calls and presentations
• Responsible for up selling programs, including Paving Maintenance Programs and the company's entire line of services, into current client base
• Represent the company (and Pave America) by consistently demonstrating the understanding and modeling of company's mission and values
• Stay abreast of and learns about new products, programs, and services available to clients in the territory and for applying or utilizing them whenever appropriate or timely
• Align the overall company paving/concrete solutions to the customer's needs, challenges, and technical requirements
• Strong interpersonal and communication skills: writing, editing, and presenting
• Build and maintain a consistently strong pipeline for local market growth
• Some local travel may be required

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree or relevant experience preferred;
• Minimum of 2 years successful experience as a direct contributor carrying an individual quota;
• Experience in construction and/or paving and concrete work is preferred but not required;
• Ability and experience selling to Manager levels within an organization;
• Effective problem solving and decision-making skills;
• Strong communication (verbal and written) and relationship skills;
• Organization and time management skills;
• Proven track record of consistently meeting or exceeding assigned annual/quarterly goals and targets;
• Attentive to forecasting and business reporting responsibilities;
• At least an intermediate level in using Microsoft Office products. Especially Excel, Word, and PowerPoint.

Physical Requirements: (Each to have one of the following based on the position: Never, Rarely, Occasionally, Constantly)

• Remaining in a stationary position, often standing or sitting for prolonged periods: Occasionally
• Moving about to accomplish tasks at a worksite or moving from one worksite to another: Constantly
• Moving self in different positions to accomplish tasks in various environments, such as stooping, kneeling, or crouching: Rarely
• Adjusting, moving and lifting objects in all directions: Rarely
• Talking and hearing to communicate with others: Constantly
• Seeing to perform job duties at close range, such as monitors or screens: Constantly
• Seeing to perform job duties at a distance, such as driving or operating equipment: Occasionally
• Repeating motions that may include the wrists, hands and/or fingers: Constantly
• Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like: Rarely
• Operating machinery and/or power tools: Rarely
• Operating motor vehicles or heavy equipment: Occasionally
• The ability to travel regionally or nationally: Occasionally

Physical Demands:

• Sedentary work that primarily involves sitting/standing: Constantly
• Light work that includes moving objects up to 20 pounds: Occasionally
• Medium work that includes moving objects up to 50 pounds: Occasionally
• Heavy work that includes moving objects up to 100 pounds or more: Rarely

Working Conditions:

• Low temperatures: Rarely
• High temperatures: Occasionally
• Outdoor elements such as precipitation and wind: Occasionally
• Noisy environments: Occasionally
• Hazardous conditions: Rarely
• Shift work, to include overnight work: Never
• Frequent overtime, including weekends: Never
• Office environment: Constantly

Pave America and it's companies offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

We are an Equal Opportunity Employer and comply with OFCCP regulations. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Pave America and it's companies promote a drug-free workplace. We will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries. In compliance with OFCCP requirements, we invite applicants to voluntarily self-identify their gender, race, and veteran status. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment.

Advertised Max Pay Rate **(Make sure to change to Hourly if a non-exempt position)**
Advertised Min Pay Rate **(Make sure to change to Hourly if a non-exempt position)**

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