Field Customer Engagement Director

At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us. If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice.

Field Customer Engagement Director - Oncology 

As a Field Customer Engagement Director, you will serve as an integral extension of our Leadership and Learning & Development team, directly in the field across all customer engagement teams and Oncology brands. Your primary role involves delivering customized coaching support for sales roles, with a keen focus on enhancing their skills, driving performance, and fostering a culture of continuous improvement and excellence. Success in this role will be seen through increased use of digital tools, improved collaboration, and stronger sales skills like listening and open-ended questioning. You will support Senior Area General Managers by developing talent and coaching Sales Consultants and Squad members to boost team performance and customer engagement.

Please note, this is a regional role. While the position is posted nationally to identify top talent, the selected candidate will work within their respective region of the U.S. (typically three to five surrounding states of their residence). Travel for this role is, on average, 3 – 4 days per week within the region.

YOUR TASKS AND RESPONSIBILITIES:

• Guide the field sales team to develop effective sales strategies and foster strong relationships with key customers and stakeholders through in-field coaching;
• Serve as sales coaching support for all field sales roles reporting to the Senior Area General Managers, offering disease-state expertise, strengthening product knowledge, and the demonstration of effective relationship development skills;
• Facilitate the alignment of field activities with our overarching competency models and training programs to ensure consistent development and performance standards across the board while maintaining adherence to company and industry compliance guidelines;
• Work closely with Senior Area General Managers and Sales Team to identify training needs and deliver solutions that enhance baseline skills, motivate, and drive efficiency;
• Collaborate with Product & Pipeline, Market Access, HR and Learning & Development teams to integrate field insights into organizational strategies, ensuring informed messaging based on market insights;
• Provide regular feedback to AGMs/L&D on the effectiveness of training and development programs and initiatives, along with recommendations for continuous improvement;
• Stay abreast of the latest trends in disease state and competitive markets, incorporating innovative practices to keep our team at the forefront of the industry.

WHO YOU ARE:

Bayer seeks an incumbent who possesses the following:

Required Qualifications:

• Bachelor's degree in human resources, business administration, education, or related field; a master's degree is preferred;
• A minimum of seven years' experience in Oncology sales, field-based training and development, or leadership coaching, with a strong record of success in similar roles;
• Strong understanding of competency models, performance management, and adult learning principles;
• Exceptional communication and interpersonal skills, with the ability to inspire and influence sales leadership and professionals at all levels;
• Demonstrated ability to develop and implement effective training programs and development plans;
• Strong analytical skills to identify trends and insights within the field and translate them into actionable development strategies;
• Ability to travel extensively to various field locations as required;
• Minimum of 5 years 1st line leadership;
• Experience in Leadership development;
• Demonstrated experience in Learning & Development;
• Strong understanding of market direction / business Insight;
• Demonstrated leadership and foster an environment that promotes ethical behavior and compliance with company policies and applicable laws.

Preferred Qualifications:

• Ten years of experience in healthcare or relatable sales environment;
• Experience in leadership development;
• Experience in Learning & Development.

Employees can expect to be paid a salary between $ 168, $253,

Additional compensation may include a bonus or commission (if relevant).  Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc.. 

This salary range is merely an estimate and may vary based on an applicant's location, market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors.

This posting will be available for application until at least 11/07/2025.

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  YOUR APPLICATION   

Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer. 
To all recruitment agencies: Bayer does not accept unsolicited third party resumes.
 
Bayer is an Equal Opportunity Employer/Disabled/Veterans
 
Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below. 

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