HR Manager

OnTrac
is hiring a
HR Manager
Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter

Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.

Location: Hybrid, Fremont CA.
Employee Relations Expert
Must Have Experience Supporting Large Groups 850-1,000
Industry: Logistics/Warehouse
Competitive Salary plus Annual Bonus
Position Summary
The Talent Experience team at OnTrac provides regional-based support to field operations

(Branches/Hubs). As an
HR Manager
, the focus is on equipping managers and employees with

tools they need to be successful; we focus on programs relating to Performance Management,

Talent & Succession Planning, Engagement & Retention, Change Management, Labor Planning,

and Organizational Development. You will also work across enterprise HR to ensure cohesion

and adoption of process updates and programs to ensure the most positive possible employee

experience.

Responsibilities

• Serve as a strategic advisor to client groups (facility Operations Management) to

understand site specific needs and influence operational decisions that will enhance the

employee experience and overall organizational health.

• Coach leaders on how to manage change and deploy effective change management

strategies.

• Lead onboarding plan development for the General Manager population and partner with

Talent Acquisition and IT to ensure all onboarding is complete in time for start date.

• Counsel client group respecting day-to-day performance management matters (coaching,

counseling, and disciplinary actions).

• Educate and support the process of Individual Development Plans (IDPs).
• Investigate employee relations issues and similar internal complaints, independently

crafting investigation plans, recommending findings, and assessing risk, including

escalating to legal counsel where appropriate.

• Lead cross-functional HR initiatives, including through partnership with all HR teams

including Total Rewards, Recruiting, Employee Resource Center, and Talent

Management, to align enterprise programs and changes to local operational goals.

• Drive HR core processes to business units including performance management, change

management, succession planning, and talent selection.

• Drives the development of engagement and retention programs.
• Independently and proactively synthesize data (both business and people metrics) related

to the assigned client group and drive insights and recommendations to optimize the

employee experience & enhance business outcomes.

• Communicate and help employees and managers interpret and apply human resources

policies, procedures and programs with authority to recommend policy implementation

decisions.

• Conduct strategic site visits to engage directly with employees, assess workplace culture,

gather feedback, and implement initiatives that enhance the overall employee experience

at the facility level.

• Aligns with facility General Managers on effective labor planning strategies to ensure

optimal operational efficiency. Independently identify and recommend labor planning

adjustments supported by financial and operational data.

• Assist with special HR projects and initiatives as assigned.
• Other job-related duties as assigned.

Minimum Requirements

• 5+ years of progressive HR experience
• Bachelor's degree in Human Resources, Business Administration, or a related field
• Professional certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR is strongly

Preferred

• Demonstrated experience supporting an employee headcount of 850-1,000 in a multi-state

environment

• Proven track record in employee relations, performance management, and organizational

development

• Experience using HRIS, Excel, and data visualization tools (e.g., Power BI, Tableau) to

support workforce planning, engagement, and retention strategies

• Ability to use independent judgment, problem-solve, and be creative and answer

questions

• Demonstrated ability to coach and develop leaders, resolve conflicts constructively, foster

strong relationships, and build high-performing teams

• Ability and willingness to travel 30% (both inter-state and out-of-state travel)

OnTrac
is proud to be an Equal Opportunity Employer.

OnTrac is an equal opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply.

Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer.