Manager of Operations Processes

4 days ago

Remote, Oregon, United States Onco360 Full time $62,000 - $100,000 per year

Are you searching for a rewarding new position that supports others? Onco360 is seeking a Manager of Operational Processes

Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. Our Onco360 Corporate Office in Louisville, Kentucky has an immediate need for a Manager of Operational Processes.

We offer a great benefits including:

  • Medical; Dental; Vision
  • 401k with a match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Company paid benefits – life; and short and long-term disability

Starting salary $62K and up

The position of the Manager Operational Processes will be responsible for managing the Queue Escalation process. The Manager of Operational Processes will report to and assist the VP of Trade Implementation and Pharmacy Operations with assigned projects as needed. This role's scope encompasses driving a variety of benefits for Onco360 including improvements to pharmacy operations and process quality.

Manager of Operational Processes Major Responsibilities:

  • Manage the Queue Escalation process to ensure patients are managed and worked appropriately.
  • Responsible for reviewing all outstanding patient charts for any process issues.
  • Utilize various assigned reports to help identify business problems and or any processes issues.
  • Provides a broad range of consultative services to review pharmacy processes and procedures to ensure they are being followed.
  • Monitor all new therapy starts after a certain amount of days pending for any delays/gaps/roadblocks or any opportunity to assist with proceeding the referral forward.
  • Strategize methods for increasing process improvement and or enhancements.
  • Assist in any new drug launches as they will be implemented to the operation.
  • Assist program managers in reporting to MFC for LDDs

Manager of Operational Processes Qualifications:

  • Education/Learning Experience
  • Required: Bachelor's degree in Business or another related field.
  • Work Experience
  • Required: 3 + years in the pharmacy field with Specialty Pharmacy
  • Skills/Knowledge:
  • Required: Superior analytical skills, quantitative skills, logic and problem-solving skills
  • Desired: Lean/Six Sigma Professional with a solid background
  • Licenses/Certifications
  • Required: Licensed as a certified pharmacy technician or related IT certifications

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