Enterprise Customer Success Manager

4 days ago

Austin, Texas, United States Invicti Security Full time

Who You Are:

As an Enterprise Account Executive for Invicti, you're responsible for signing new customers and expanding business with existing enterprise customers in your territory. You are a driven individual with a history of sales success ready to drive and execute on sales strategies to go after new business and increase footprint with existing customers. You understand how to uncover customer pain points, articulate value, and forge meaningful partnerships with inbound and outbound prospects to keep them engaged and moving through the sales process. You're comfortable performing product demos with clients to articulate value with a Solutions Engineer riding shotgun to handle the highly technical Q&A.

What You'll Be Doing:

  • Actively engage in sales cycles with Fortune 1000 and global enterprises selling industry leading web application security solutions.
  • Utilizing Invicti value-based selling methodology and Salesforce to manage opportunities and accurately forecast business
  • Perform product demos along with an SE to engage and collaborate with customer prospects, driving a technical sale through post-sale handoff with Invicti Customer Success team
  • Working with your SE to plan and successfully execute POCs with multiple prospects in parallel.
  • Building and maintaining a pipeline of high quality opportunities
  • Sourcing pipeline through a combination of outbound prospecting and working alongside CSMs to expanding existing customer
  • Leveraging partner and vendor relations to grow existing book of business
  • Engaging with and persuading technical level, senior level, and C-suite prospects
  • Presenting value-based proposals to C-level executives and negotiating price, timeline, and terms.

What You'll Need:

  • BA/BS degree or equivalent work experience
  • A minimum of 3 years of selling a highly technical SaaS/software solutions in a B2B environment
  • Prior cybersecurity sales a plus
  • Experience selling innovative technologies to large organizations with more than 2,000 employees
  • Experience using Salesforce or another CRM
  • Excellent written, verbal, and presentation skills

Why Invicti:

Your Health & Wellness Matters:

Health Insurance: Taking care of our team goes beyond the office. We cover 100% of employee health care, vision and dental premium costs. For dependents, we contribute 75% of the health care and 50% vision/dental premium cost, so you can be sure that you and your family are in the best possible health. Coverage is effective your first day.

Employee Assistance Program: Emotional Support Counseling services - 24/7 Life Coaching, Dependent Care, Elder Care, Financial & Legal Support, Wellness Coaching, New Parent Support and more

Parental Leave16 week paid leave for birthing parent recovery. 4 week paid leave for non-birthing/bonding parent

401(k) Savings Plan: 50% up to 6% company match with 100% annual cliff vesting

We Value Adult/Life Balance:

Hybrid or Remote Working: If you are local to one of our office locations, you can work a hybrid/home schedule - we got you covered

Discretionary Time Off: Enjoy a flexible vacation schedule where you do not have to wait to use time off until it is accrued

Quarterly Thrive-Wellness Days: One extra vacation day per quarter where the entire company takes a break from normal, daily activities to refresh and rejuvenate

Volunteerism Time Off : 5 days of paid time off each year to participate in the volunteer activities of your choice

We Value You:

Employee Recognition: Ongoing recognition & rewards. A Culture that emphasizes personal and professional growth

At Invicti, we embrace diversity and individuality in all forms. Discrimination has no place here - regardless of race, religion, gender, age, ability, sexual orientation, or any other aspect that makes you unique. We're all about creating a space where everyone feels valued and included. So come as you are and join us in shaping the future of our industry.

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