Onsite Support Technician

5 days ago

Arlington, Virginia, United States Techicon Inc. Full time

This position will support a government agency that requires US Citizenship.

Location: ARLINGTON, VA

Duties and Responsibilities:

· Act as a lead technician in the performance of onsite Support activities.

· Perform complex installations and Configurations of desktops, laptops, mobile devices, and associated Peripherals and related Software.

· Lead teams in the performance of onsite Updates, Configuration changes, or Software installations

· Lead technical Support and setup during special events such as conferences.

· Provide lead technical assistance to End Users.

· Liaise with and Support Customer VIPs.

· Resolve escalated Service delivery issues, including communicating Service delivery issues to the appropriate internal stakeholders, and Support communications to the field force from the business liaisons regarding Service delivery issues.

Minimum Requirements:

· BS/BA in Computer Science, Information Technology, or an equivalent combination of education or experience.

· Previous experience in service delivery and Network hardware and software Configuration troubleshooting.

· Experience with various desktop systems, operating systems, and diverse technical environments.

· Excellent customer service orientation and verbal communication skills.

· Experience Supporting Windows Operating Systems, MAC Operating Systems, MS Office, VPN, local and Network printing, and mobile device services such as ActiveSync.

· Ability to install Software for and troubleshoot a wide range of Applications.

· Experience in a financial services environment preferred.

· Analytical thinking and problem-solving ability.

· Experience and Knowledge of ServiceNow or BigFix

· This position supports a federal government agency that requires US Citizenship and Background Investigation. The candidate must be able to clear the Background Investigation in order to commence work.

TechIcon offers the following Benefits:

· Medical

· Dental

· Vision

· Flexible Spending Account

· Health Savings Account

· Life and AD&D

· Short-Term Disability

· Long-Term Disability

· 401(k)

· Tuition Assistance

· Paid Time Off

Job Type: Full-time

Pay: $55, $62,000.00 per year

Benefits:

  • 401(k) matching
  • Employee assistance program
  • Life insurance
  • Tuition reimbursement

Work Location: In person

  • Onsite Support Technician II

    4 days ago

    Arlington, Virginia, United States Datawiz Full time $60,000 - $120,000 per year

    Onsite Support Technician IIThis position requires a US CitizenshipThis position is On-Site in Arlington, VAThis position is contingent upon passing a Public Trust Clearance, with a heavy emphasis on your Financial History.Responsibilities: Act as a lead technician in the performance of onsite Support activities. Perform complex installations and...

  • A/V Onsite Maintenance Technician

    4 days ago

    Arlington, Virginia, United States AVI-SPL Full time $60,000 - $90,000 per year

    :WHO WE AREAVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.Our highly certified industry experts and...

  • Onsite Maintenance Technician

    3 hours ago

    Arlington, Virginia, United States RealManage Full time $28 - $32

    Job Details Job Location:    Arlington, VA Position Type:    Full Time Salary Range:    $ $31.75 Hourly Job Category:    CVAONS DescriptionImagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely...

  • Tier 1 Help Desk Technician

    4 days ago

    Arlington, Virginia, United States Arlington County Full time $60,000 - $90,000 per year

    Arlington County requires all applicants to thoroughly complete each section of the application, including prior job responsibilities, duties, and supplemental questions. While you may attach a resume, it will not replace a completed application. Incomplete applications will not be considered.Join the award-winning Department of Technology Services (DTS) as...

  • Mobile Device Management Support

    16 hours ago

    Arlington, Virginia, United States DMI Full time $80,000 - $120,000 per year

    About DMIDMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a...

  • Cable Technician

    15 hours ago

    Arlington, Virginia, United States General Dynamics Information Technology Full time $35 - $47

    Type of Requisition:RegularClearance Level Must Currently Possess:SecretClearance Level Must Be Able to Obtain:SecretPublic Trust/Other Required:NoneJob Family:Network and TelecommunicationsJob Qualifications:Skills:Cat6 Cabling, Coaxial Cabling, Network Cabling, Structured CablingCertifications:NoneExperience:3 + years of related experienceUS Citizenship...

  • WSS Master Technician

    3 days ago

    Arlington, Virginia, United States Arlington County Full time $60,000 - $90,000 per year

    Important Notice: Arlington County requires all applicants to thoroughly complete each section of the application, including prior job responsibilities, duties, and supplemental questions. While you may attach a resume, it will not replace a completed application. Incomplete applications will not be considered.The Department of Environmental Services (DES)...

  • Desktop Support Engineer

    3 days ago

    Arlington, Virginia, United States Richard, Wayne & Roberts Full time $90,000 - $120,000 per year

    We are partnering with aconfidential energy companyseeking aDesktop Engineerto join their on-site IT team supporting a large-scale industrial facility. This individual will play a hands-on role in maintaining user systems, troubleshooting desktop issues, supporting Microsoft and Apple environments, and ensuring seamless technology operations across plant...

  • WSS Master Technician

    4 days ago

    Arlington, Virginia, United States Arlington County VA Full time $63,000 - $120,000 per year

    DescriptionImportant Notice: Arlington County requires all applicants to thoroughly complete each section of the application, including prior job responsibilities, duties, and supplemental questions. While you may attach a resume, it will not replace a completed application. Incomplete applications will not be considered.Are you interested in joining an...

  • Office Manager Lead Support

    9 hours ago

    Arlington, Virginia, United States Knowesis Inc. Full time $65,000 - $85,000 per year

    Position:Office Manager Lead SupportLocation:PentagonWork Environment:OnsiteClearance Required:TS/SCIStatus:Contingent Upon Contract AwardKnowesis is currently seeking a team of Office Manager Lead Support to support the OUSD policy office.To be eligible for this position, candidates must possess a TS/SCI clearance and U.S. Citizenship without the need for...