Senior Infrastructure Engineer-FileNet Support

4 days ago

Nashville, Tennessee, United States Health Care Service Corporation Full time $82,000 - $149,300 per year

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

This position is responsible for collaborating with solutions engineering, infrastructure operations, and infrastructure service management teams in the design and build of infrastructure solutions/blueprints for area of responsibility. Participating in the design and build of repeatable patterns (build-kits) to improve deployment times for non-prod and prod environments. Transitioning knowledge to infrastructure operations.

Required Job Qualifications:

  • Bachelors Degree and 4 years in Information Technology or relevant experience OR Technical Certification and/or College Courses and 6 year Information Technology experience OR 8 years Information Technology experience.

  • Provide day-to-day support and administration of IBM FileNet P8 and associated components including:

  • FileNet Content Engine (CE)
  • Process Engine (PE)
  • Content Navigator (ICN)
  • CEBIT
  • ECM Content Services
  • Monitor the health, performance, and availability of the FileNet environment using Dynatrace, Splunk, and other internal tools.
  • Infrastructure Automation
  • Operations Management
  • ITIL v3
  • IT standards, procedures, policies
  • Ability to simplify & standardize complex concepts / processes
  • Understanding of business priorities (e.g., vision), trends (e.g., industry knowledge) and markets (e.g., existing/ planned)
  • Oral & written communications
  • Problem solving / analytical skills, tools and techniques
  • Supplier management
  • Ability to prioritize and make trade-off decisions
  • Drive cross functional execution
  • Adaptability and ability to introduce / manage change
  • Teamwork and collaboration
  • Organized and detail oriented
  • Analytical and problem solving skills

Preferred Job Qualifications:

  • Bachelor's Degree (Computer Science, MIS, or related degrees).
LI-NV1
LI-Hybrid

''This job description is not intended to be all inclusive and the employee will also perform other reasonably related duties as assigned.''

Compensation: $82, $149,300.00

Exact compensation may vary based on skills, experience, and location

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

To learn more about available benefits, please click

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