Sr. Software Engineer

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

Docusign is looking for a highly motivated Senior Software Engineer to join our Product Led Growth team under the Marketing vertical. The Senior Software Engineer will execute on all aspects of the software development lifecycle including design, development, testing, deployment, and maintenance of the e-commerce application.

We are seeking candidates who are passionate about leveraging AI to drive innovation and efficiency in our products. You will have opportunities to integrate AI/ML solutions into our e-commerce platform, enhance user experiences, and optimize business processes through intelligent automation and data-driven insights.

You enjoy fast-paced entrepreneurial environments where you can solve difficult problems using current technologies and tools, including AI and machine learning frameworks. You collaborate well with other team members when brainstorming, designing, and implementing new solutions. You enjoy helping the team succeed by thinking about ways to improve processes, suggesting ways to make the team more effective, mentoring, and modeling engineering best practices.

This position is an individual contributor role reporting to Director of Engineering, Commerce Services.

Responsibility

• Write high-quality code, primarily in C#, that is easy to maintain and test
• Maintain and develop automated tests for your code
• Participate in an Agile environment using Scrum software development practices, automated unit testing, CI/CD, code reviews, version control systems (GIT)
• Raise issues proactively that might impact delivery commitments
• Diagnose and resolve production impacting issues and maintain the code as needed
• Set up telemetry and monitoring on production applications and services
• Be responsible for complete backend development of new features
• Collaborate with product and data teams to identify opportunities for AI/ML integration and deliver intelligent features within the e-commerce application

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• BS degree in Computer Science or equivalent work experience
• 8+ years of professional experience building scalable and testable APIs in C#/.Net or Java
• Hands-on, professional experience integrating with both internal and external APIs

Preferred

• Strong object-oriented design and programming skills
• Understanding of AI and foundational concepts
• Experience with GraphQL
• Experience with NoSQL
• Knowledge of Azure, Azure DevOps, Docker, and Kubernetes
• Experience in designing and implementing high performance Microservices using REST/gRPC
• Experience with product development and building large scale web applications
• Care deeply about writing high-performance, reusable code for components that will be used across our product
• Experience designing and developing highly scalable consumer-facing APIs
• Familiarity with front end web technologies
• Familiarity with SaaS eCommerce and multichannel web marketing
• Enthusiasm for AI technologies and a desire to leverage AI/ML in product development

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $157, $254,350.00 base salary

Washington, Maryland, New Jersey and New York (including NYC metro area): $151, $222,450.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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