Agent Outreach

Agent Outreach & Recruitment Specialist

PIPAC

Cedar Falls, IA

About PIPAC

Professional Insurance Planners and Consultants of Iowa, or PIPAC, headquartered in Cedar Falls, Iowa, is a leading marketing organization of life and health insurance products that assists agents in finding the right product fit for their clients. PIPAC, an Integrity company, partners with insurance carriers and markets these products through independent agencies throughout the Midwest. PIPAC provides independent agents with quality products at competitive prices with "Positively Outrageous Service." For more information, visit

Job Summary
We are seeking a motivated, outgoing, and detail-oriented professional to join our team as an Agent Outreach & Recruitment Specialist. This role combines relationship-building, product expertise, and recruitment strategy — perfect for someone who enjoys connecting with people, learning about insurance products, and helping agents succeed.

You'll become an expert on our Medicare, life insurance, annuities, group benefits, and long-term care products while also playing a key role in recruiting new insurance agents to join our network.

Your day-to-day will include:

• Making outbound calls to agents to share updates on new rates, products, and carrier opportunities.

• Promoting exciting incentives and sales programs to drive engagement.

• Identifying and recruiting potential agents who are a strong fit for our organization.

• Acting as a bridge between agents and our internal teams to ensure they have the tools, support, and information to grow their business.

This is an in-office role with opportunities for growth into leadership, recruitment, or account management within our company.

Primary Responsibilities:
Agent Outreach & Relationship Management

• Build and maintain strong relationships with our network of insurance agents.

• Make outbound calls to share:

  • New product launches and updated carrier rates

  • Contests, bonuses, and marketing opportunities

  • Cross-selling and growth opportunities within their client base

• Track engagement activity and follow up on agent participation and feedback.

• Serve as a key contact for product information, training opportunities, and resource support.

Agent Recruitment & Expansion

• Identify and reach out to licensed or aspiring insurance agents who may be a strong fit for our team.

• Present the value of partnering with our agency — including products, support, training, and carrier access.

• Conduct initial screening and onboarding coordination for new recruits.

• Collaborate with leadership and marketing to develop and execute recruitment campaigns and incentives.

• Maintain a consistent pipeline of qualified agent prospects through CRM tracking and follow-up.

Collaboration & Internal Support

• Partner with marketing, contracting, and sales support teams to ensure smooth onboarding and engagement of agents.

• Relay feedback, challenges, and ideas from agents to leadership to improve our programs.

• Stay informed about industry trends and competitor offerings to position our organization attractively in the market.

Primary Skills & Requirements:

• Prior experience in insurance, recruiting, outbound sales, or call center work preferred (but not required).

• Strong verbal communication and relationship-building skills.

• Comfortable making outbound calls and engaging with professional insurance agents.

• Self-motivated, positive, and goal-oriented.

• Eager to learn multiple insurance product lines.

• Basic proficiency with CRM systems and Microsoft Office (Excel, Outlook, Teams, etc.).

• Relationship Builder: Confident, approachable, and credible with agents

• Persuasive Communicator: Able to generate excitement about joining or working with our agency.

• Product Learner: Can absorb and clearly explain product information.

• Recruiter Mindset: Enjoys identifying, attracting, and onboarding new agents.

• Organized Multitasker: Keeps track of outreach, recruitment pipelines, and follow-ups.

• Team Player: Works cross-functionally to ensure agents are supported and engaged

Benefits Available

• Medical/Dental/Vision Insurance

• 401(k) Retirement Plan

• Paid Holidays

• PTO

• Community Service PTO

• FSA/HSA

• Life Insurance

• Short-Term and Long-Term Disability

About Integrity

Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. 

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.